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        (858) 560-9131CallVisit WebsiteVisit WebsiteMap & DirectionsDirections3909 Convoy StSan Diego, CA 92111Write a ReviewWrite Review

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        General Info
        When you bring your car to Convoy Auto Repair, we recognize the enormous trust you are placing in us-and everyone on our staff takes this very seriously. We understand you expect your car to be restored to top driving condition. You also expect prompt service and a courteous, competent staff. You should expect these things. You should also know that Convoy Auto Repair has been meeting these expectations for many years now. That's probably why we enjoy so much repeat business! We are the facility whom other local shops refer vehicles that they cannot diagnose and/or repair. We have achieved this status among the public and our peers by our Rock-Solid Commitment to truth, integrity and ethics. Today, Convoy Auto Repair is still the fastest growing automotive facility in San Diego County. We continue to be at the forefront of our industry with our advanced State-of-Art computerized diagnostic and our commitment to excellence.
        Email
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Fax: (858) 560-0394

        Services/Products
        Auto repair, smog check, oil change, engine repair, auto diagnostic services, auto tune up services
        Brands
        Collision Repair, Domestic Repair, Electric Repair, Electrical Repair, European Repair, Foreign Repair, GM Factory Trained Specialist
        Payment method
        check, debit, paypal, all major credit cards, financing available
        Location
        Convoy Auto Repair is located on Convoy Street in San Diego, between Othello Avenue and Kearny Mesa Road.
        Neighborhoods
        Kearny Mesa, Eastern San Diego
        Accreditation

        BBB

        AAA

        NAPA

        ASE

        Associations
        American Automobile Association (AAA), Better Business Bureau (BBB), Automotive Service Excellence (ASE), National Automotive Parts Association (NAPA) AutoCare
        Other Link

        Convoy Auto Repair

        Categories
        Automobile Inspection Stations & Services, Auto Repair & Service, Auto Transmission, Automobile Diagnostic Service, Emissions Inspection Stations, Engine Rebuilding & Exchange, Wheel Alignment-Frame & Axle Servicing-Automotive
        Other Information

        Parking: Lot

        Wheelchair Accessible: Yes

        Reviews

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        FY
        Fredrick Y.

        03/27/2015

        Overall
        Great service, communication, and quality service!

        We came to Convoy Auto Repair over a year ago with unresolved brake problems and David, Ms Pam, and the qualified mechanics keep bringing me back. As a small business owner, my word is my bond. Ergo, Convoy Auto Repair. Thanks David, Ms. Pam and the great mechanics!

        Helpful(0)Flag
        SM
        Shawn M.

        12/23/2014

        Overall

        I brought in my BMW Z4 after I hit a monster pothole. My engine was making a horrible noise, so I brought it down to Convoy Auto Repair because they are open on Saturdays. I let them know my concerns about the engine noise and paid them $90 bucks to take a look for me. A couple hours later I get a call that they didn't hear anything wrong with the engine. The service manager and the tech both took it for a spin and there was nothing wrong. He then quoted me over $3000 for parts that were worn out on my suspension. I didn't feel right about his diagnosis because I knew something was wrong with the engine. I asked him to check again. After all, I brought it in because of the horrible noise. He came back and said everything was fine except for the suspension. I decided to take it down the street to have a second opinion.



        Sure enough, as soon as it went up on the lift, two of the bolts mounting the engine were sheared off. Two bolts that cost $10 and about 15 minutes to repair. The noise was gone. On top of that, the shop I took it to was able to do the same work on the suspension for 2/3 of the price. Convoy Auto was going to charge me $200 for one alignment....Firestone gives a lifetime alignment service for $140.



        This shop put my car in danger and didn't listen to me when I told them something was wrong. They didn't mind taking $90 from me and not doing the job I asked them to do. It seems like they saw the BMW and saw $$$ rather than fixing what I actually brought it in for.



        The waiting room was nice, the front desk folks were polite, and I know that the stuff they quoted me on was legit, but it was wayyy too expensive for what places right near by are charging and they missed a pretty obvious and serious problem that could have cost me my entire engine. Not pleased. Glad I went with my gut.

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        CO
        Chuck O.

        05/13/2012

        Overall
        Fair prices and fast and good ...

        Fair prices and fast and good work. I like this place

        Helpful(0)Flag
        jumpshot

        03/03/2011

        Overall
        Honest Service

        The guys at Convoy are a great alternative to high dealership prices. They saved me $200 and gave me a ride home while the work was done. I drive a 2010 Charger, I'll be back! Scott M. In Carmel Valley

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        Details

        Phone: (858) 560-9131

        Address: 3909 Convoy St, San Diego, CA 92111

        Website: Convoy Auto Repair

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