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        General Info
        Visit your local Pep Boys Auto Service & Tire Center on 6714 El Cajon Blvd. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
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        Services/Products
        Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
        Brands
        AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
        Payment method
        amex, discover, master card, visa, check, diners club, cash
        Neighborhoods
        College East, Mid-City
        Associations
        AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
        Other Link

        http://PepBoys.com

        Categories
        Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers
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        Reviews

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        flyrese

        06/06/2011

        Overall
        Bad service

        Pepboys has terrible service. I went there to get a diagnostic. Even though I had an appointment, I still watched my car sit in the same place for 3 hours. After I asked about why my car had been sitting there not being worked on and was given a beat-around-the-bush response, and when I called the 1800 number to complain, they put it in the shop. After two more hours of waiting, I was told there diagnostic technician was stumped and couldn't figure out what was wrong with my car, even though a few codes were coming back: Trottle position sensor, misfire in a cylinder etc. It almost seemed as though the mechanic didn't actually put effort into solving the problems. And that seemed strange to me because he should be a trained technician in his field, so any problems with my car shouldn't had been that difficult to work on, especially when your getting paid to do it. It's just a jeep, not a benz. Of course I complained about them trying to charge me for a service they didn't provide. The manager told me that he wouldn't charge me. Of couse he shouldn't because I didn't receive information I didn't already know. Not getting charged was the only highlight of my experience there.

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        Details

        Phone: (619) 463-4402

        Address: 6714 El Cajon Blvd, San Diego, CA 92115

        Website: http://PepBoys.com

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