Tire Kingdom

We went to this store, since the Orange City one does not do online scheduling. The difference was "night and day"! The store was cleaner, the lounge was stocked with tea/water/coffee, FREE WI-FI, and the manager was helpful. He advised me of at least one issue on the car (dirty engine), but we refused since we're trying to pay for medical issues. I know for a fact that running LUCAS engine cleaner will clean out an engine, the injectors/fuel system was cleaned out in March, so I would not do any cleaning. In addition, there's a Dunkin Doughnuts across the street.

Went in on Friday 11/11/11 to buy two new tires for my SUV, pretty simple right? NOT! Showed the SUV to Anothony (stay away from him he doesn’t know what he is doing) on of the mechanics there and he told us he didn't have the right size tires in stock and that two thinner ones would work. Asked him to confirm that and he said it would be fine. Finished the work and picked up the car (over paid for the work) but was ok with that left and got about half a mile down the road and my car started hopping and jerking (never did that before we brought it in) Brought it back and he took 20 mines to look at the car again and he told us that a park was busted and needed $3,500 worth of work done on the car. I told him to give me my car went down the street to Action Gator Tire and they told me because they put the two different size tires on the car that’s what was causing the jerk, it was causing the 4 wheel drive to kick on and off. (you think Tire Kingdom would know that) Action put the right ones on and charged me a lot less. Brought the tires back to Tire Kingdom and demanded a full refund from the Manager Tim Hart (worst customer service ever from him) he was more concerned that his tires that I was bringing back had chalk on it from Action then helping me. Took him 15 mins on the phone with his boss to tell me I had to wait three weeks for a check to get my money back! I told him that this was not right in a loud voice and he tossed my paperwork at me and told me to get out. My girlfriend had to stay in the shop because I was not let back in to finally get my money back a half hour latter. Both Anthony and Mr. Hart should be fired