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11/20/2009
This Burger King is at Halford and El Camino Real near Lawrence Expressway on the border of Santa Clara and Sunnyvale, CA. My husband stops frequently and brings food home. Often items are not right, but we let it slide because it's too much trouble. HERE'S WHY IT'S TOO MUCH TROUBLE TO PATRONIZE THIS BURGER KING LOCATION - and the FRANCHISE OFFICE to call about them is (650)968-0552, they also apparently own some Appleby's as well.
The "manager", "Ulisis", (which is close enough to USELESS as far as I'm concerned right now), refuses to fix a lousy order that was improperly bagged (once again) last week, even though my husband had called and reported it and thought he was talking to "the manager", that is, WHEN YOU CAN GET THEM TO ANSWER THEIR PHONE AT ALL, and to make a long story short, 2 double whopper with cheese (large size or whatever they call it nowadays) meal deals, the 2 burgers were NOT double whoppers in the bag but only single, and had NO cheese on them. I went in trying to be nice about it a week later, expecting only the sandwiches to be replaced, not even caring about the LIMP fries and WATERED DOWN, OVER ICED DRINKS. But for being nice, I was told "nobody wrote it down...". LIKE I CARE????? WHAT ABOUT "NOBODY MADE THE STINKING BURGERS RIGHT - AGAIN???????" Of course, at the ripe old hour of 4pm you can't get any HUMANS on the FRANCHISE OFFICE PHONE EITHER.
Short: I stood there with $20 in my hand, ready to purchase something additionally. Instead I walked out with NO PURCHASE AND NO REPLACEMENT, after having given "USELESS" 2 CHANCES TO HAVE A HAPPY CUSTOMER RATHER THAN A TICKED OFF CUSTOMER, but he was too much of a company man to do that.
BURGER KING CAN KISS MY LONG BLONDE PONY TAIL.
If you go here, be prepared to be treated poorly, not that it's a bad neighborhood, not at all. Likely because there is a thrift store in the next parking lot over, and I guess they figure everybody is the same there. I'm 55 years old and don't need this CRAP from someone less than half my age. GOOD LUCK SELLING ME ANOTHER BURGER, AND IF MY HUSBAND BRINGS THIS GARBAGE HOME AGAIN, I'LL SPANK HIM, TOO.
NO MORE BURGER KING.
Details
Phone: (408) 241-6564
Address: 3750 El Camino Real, Santa Clara, CA 95051
Website: https://burgerking.com/
More Info
- General Info
- There's a Burger King® restaurant near you at 3750 El Camino Real. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Fremont, CA serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.
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- cash
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Cuisines: Fast Food
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