More Info

Exclusively Mercedes-Benz

General Info
Independent Mercedes-Benz service, maintenance, and repair shop in Santa Rosa, California. We service all years and models of Mercedes-Benz vehicles, including AMG and BlueTec models. We value honest workmanship, use Genuine O.E. parts, and we will never void your warranty. Exclusively Mercedes-Benz since 1985.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the businessā€™ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Services/Products
Oil & Filter Service (Full synthetic and conventional oil)Flex 'A' and 'B' Services'A' - 'H' Scheduled Maintenance ServicesElectrical Diagnostics Air Conditioning System check and chargeComplete Diesel maintenance and service - Including Bio-Diesel and Veggie carsTransmission Service (with synthetic transmission fluid)Brake repairsCooling System Flush ("anti-freeze")Suspension and Steering repairCatalytic Converter Exhaust repairReplacement key orders
Brands
Bosch, Continental
Payment method
insurance, all major credit cards, debit, cash
Location
At the corner of Santa Rosa Avenue and Petaluma Hill Road
Neighborhood
South Park
Amenities
Free Shuttle ServiceFree Waiting RoomWireless Internet (Wi-Fi)Rental Cars Available upon Request
Accreditation

LMV

Better Business Bureau

Associations
Diamond Certified since 2003 and A+ Accredited BBB since 1989. ASE Master Technician.
Other Emails

Categories
Other Information

Price Range : Below Average

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
samafie

06/13/2011

Overall
I always take my CL 500 here b...

I always take my CL 500 here because they always take their time to help their customers, and it is very high quality and trustworthy work!

anonymous

06/11/2011

Provided by Superpages
Overall

Careful at this place. Cost my son $2000 for a brake job on Mercedes. They must of seen him coming because he needed one rotor and they sold him four at $300 a piece. That's $1200. I changed rotors and brake pads on my 190E in less than an hour--start to finish. In my driveway no less. Rotors were $25 and pads were less than that. Small claims court, here we come. Merchants are almost always guaranteed to lose in court. Can I get a shout-out for 'swindler'?

SB
Stacey B.

05/24/2011

Overall
This is the best shop for Merc...

This is the best shop for Mercedes Benz in the North Bay. I've taken my C-230 to several other shops in the Santa Rosa / Marin County area and while I've never been particularly displeased with any of them ( except for Smothers ) European Sales and Service remains at the top of this list for several reasons. Price / Service / Quality / and peace of mind.

ricardo

05/17/2011

Overall
I have taken my Mercedes Pens ...

I have taken my Mercedes Pens down to European Sales & Service to get oil changes, repairs and parts for my aging art car. Richard took me in when no other repair shop would and for that I am very thankful.

MH
Matt H.

05/16/2011

Overall
Let me put it this way; so lon...

Let me put it this way; so long as these guys are in business, they are the only ones that will be allowed to repair my cars, period. Like finding a good contractor for your house, finding a reputable car repair place takes a while and is well worth hanging on to.

nickyapp

05/13/2011

Overall
Very efficient and excellent c...

Very efficient and excellent customer service. Worked on my Mercedes. First time customer and I am coming back again for any other problem that comes up.

Details

Phone: (707) 575-0960

Address: 920 Petaluma Hill Rd, Santa Rosa, CA 95404

Website: http://europeansales.com

People Also Viewed