Find a business

        More Info

        General Info
        The story of Tilden Ross Jewelers began in 1947 when Irving Ross opened his 45th Street location in New York City at the end of WWII. The US military gave Irving the opportunity to enter in a silent auction for service watches, which he won by outbidding all the other parties by one cent. Winning by this small margin and reformatting the dial for civilian use gave Irving an edge in a market that had a limited supply. It did not take long before the store expanded its merchandise and services, and within a few years began providing New York clientele with unparallel service and luxury excellence.In 1985, Irving's son Richard and wife Gail - the company's current stewards, fell in love with Sarasota Florida's warm and beautiful surroundings, and relocated the successful New York business to its new beachside location. Here Richard and Gail have continued the company legacy, providing the most sophisticated customer with a world-renowned collection of designer jewelry. Tilden Ross has taken its place as an internationally recognized couture jeweler, receiving the highly coveted JCK Top Ten Designer Retailer award from the leading trade association in the U.S.This website marks the third generation with David Ross providing clients with the ability to view the store's collection from anywhere in the world. Tilden Ross Jewelers, now past its 60th Anniversary, continues its determination to stay on top of trends, while keeping the class of a real family-business and unwavering customer service.
        Email
        Payment method
        cash, check, debit, discover, mastercard, visa
        Neighborhood
        St. Armands
        Other Link

        http://www.tildenrossjewelers.com

        Category
        Jewelers
        Other Information

        Wheelchair Accessible: Yes

        Reviews

        Hi there!
        Rate this business!
        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
        Click to Rate
        KH
        Kellie H.

        10/26/2014

        Overall

        On a scale of 1-10 I would rate this place of business a zero. Customer Service is horrible, owner, Richard, could care less about making the customer happy and addressing the issues. Brought 6 watches in to be fixed, one was successfully fixed but all were returned to me saying all were working. Three were high end watches and were sent out for battery relacement or repair. A wrong battery was put in and stopped working (this was established when taking the watch back to the watch maker in Switzerland when on vacation). Another watch I was told needed to be prepared and would cost me $248. I took it to another jewelry shop and all it needed was cleaning and the correct battery put in for $35. Then another watch was returned to me saying it worked fine. I took it home thinking all was fixed but found it was losing time, brought it back to Tilden and was told "well we put the battery in, we can't check all watches see if they keeping time. It would take us all day". My advise to you is to STAY AWAY FROM THIS STORE!!!!. The owner Richard when I asked for a refund for the batteries I paid for that didn't work said "well who is going to pay for them?". He could care less about making his customers happy or fixing the problems.

        Helpful(0)Flag

        Details

        Phone: (941) 388-3338

        Address: 410 Saint Armands Cir, Sarasota, FL 34236

        Website: http://www.tildenrossjewelers.com

        People Also Viewed

        View similar Jewelers
        Suggest an Edit