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        Whatever You Drive, Drive A Firestone

        General Info
        Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
        Extra Phones

        Fax: (847) 619-0546

        Services/Products
        Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
        Brands
        Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
        Payment method
        master card, visa, amex, discover
        Other Link

        https://local.firestonecompleteautocare.com/illinois/schaumburg/1755-e-golf-rd/

        Social Links
        Categories
        Mufflers & Exhaust Systems, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
        Other Information

        Emergency Service: No

        Express Maintenance: Yes

        Fleet Services: No

        Free Estimates: Yes

        Parts Available: No

        Rental Cars Available: No

        Road Side Assistance: No

        Shuttle Service: No

        Towing: No

        Wi-Fi: No

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        Coupons & Deals (2)

        Reviews

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        robert

        12/18/2011

        Overall
        I had a fuel filter replaced a...

        I had a fuel filter replaced at Woodfield Schaumburg Firestone, and I asked the mechanic if he replaced the plastic clips that hold the lines in place. He said both clips were replaced with new clips. I got my car back and inspected it myself. One of the clips looked old. A couple days later I went to a different firestone and asked them to check it. They confirmed it was an old (original) clip, so they changed it for me real quick (nothing had to be taken apart, it was very easy). Everything was rechecked, and the car returned to me (no charge).



        I contacted the manager at the Schaumburg location to discuss my concerns about being lied to by his mechanic, and the manager became defensive and rude. I went to the Schaumburg store, and the manager would not even meet/talk with me. So I spoke to the only remaining mechanic at Schaumburg that I like/trust and explained everything to him... gave him the clip, and asked him to show it to the manager since he wouldn't talk to me.



        This whole experience was very upsetting. Me, my brother, parents, 1 neighbor, and any friends I referred to them in the past will not be going to the Schaumburg firestone anymore. All they had to do was tell me they reused a clip (not lie), or get a new clip (less than $1). They lost at least 5 customers for lying about a cheap plastic clip and of course the rude customer treatment. I was a customer for over 3 years. This was my 3rd and last bad experience with the Woodfield Schaumburg location. In my personal opinion, if you value your vehicle... do not go to this shop.

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        Details

        Phone: (847) 201-4264

        Address: 1755 E Golf Rd, Schaumburg, IL 60173

        Website: https://local.firestonecompleteautocare.com/illinois/schaumburg/1755-e-golf-rd/