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Reviews
09/27/2017
#30 Tim is a very good driver and is very courteous. Tim was very quick on pickup and I recommend him Everytime. 5 stars
09/27/2017
I called McCarthy for a ride and it was #30 Tim and he was so polite and is a great driver. Thanks Tim
09/27/2017
#30 Tim picks me up at least twice a week and I am happy with my ride each time. He knows the back routes like no other. Pay him
09/27/2017
#30 Tim is the best. I cant tell ya how nice he made my ride. He knew exactly how to get to my destination and also got me there on time. Thanks McCarthy
08/29/2017
My ride left me so i called these guys. I was upset that i had to call. But when he arrived i was instantly happy. Drive smelled good the cab was clean. Very comfy ride and bonus he was a hottie. #52 Antonio can pick me up when ever.
08/21/2017
Very nice guy willing to help you out. #63 Rico cab smelled good n clean . nice to guy to talk to...
08/20/2017
Very good professional services and very nice guy just wanna say rico 63 is a good driver I of the best I had thanks Rico good job keep the good work up ....
05/30/2017
Rico 63 he a very nice General man n would help you with your bags and. Out of all the cabs i been in his cab smells clean n fresh your company has a good driver.
09/04/2016
Have used this cab company as needed for a couple years. No real issues...until today. Cab picked my husband and I up from the laundromat and was so condescending and rude, it left me speechless. Either hates his job, humanity or both...either way, I had to endure his wrath. I called the cab company when I got home to let them know, and the dispathcher cut me off mid sentence. I guess they don't care about their customers. They may be the only cab company in town, but UBER is here now, and the price is comparable. You have just lost yourself a valued customer.
08/06/2016
I had Tim as a driver! He was so genuine and nice and a great driver!!! Keep up the good work. He issafe. He told me where he lived as a child. He is very funny. I hope you give him a raise because McCartney is suffering from uber, well not all the time. Tims friend works for uber and he makes more some days but Tim makes more some other days as well. Tgif
08/05/2016
I just got a shuttle to the airport, which was 10 minutes away. The cab driver asked if I was informed that it was cash only, I told him no.
We get in his car, and no meter is running. I get there (again, 10 minutes away) and ask how much I owe him. He tells me $35. I asked how he calculated that, and he said that's what the person at hotel should have told me it was.
What a joke.
04/05/2016
They're great, I love cars smelling of urine showing up an hour after dispatch says "be there in 15 minutes" & have a driver just none stop cussing. I don't mind the language, but it'd be nice to have SOME professionalism
09/26/2015
Dirty smelly drivers never help with groceries always rude never call them they are aweful. Call Yellow Cab drivers and dispatchers are polite and clean and are professional not like McCarthy
03/15/2015
Always a bad experience. From taxi's talking about placing bets with their credit cards to playing Hee haw with the Phuck around gang....its a joke!
12/31/2014
Busiest night of the year for cabs... you would think that there would be some kind of system in place. Just because they are the only ones in the area doesn't mean you can be mean and nasty!! It's the holidays and you provide a service!!! I'm not going to call back when I'm ready and then never know how long you would wait. I would rather be DD and drive myself.
12/12/2014
I called them to take me to the bus station ( called an hour and 30 minutes early because i knew they werent reliable) and they never answered not once. I even had my sister call from a different number and they never answered. I ended up missing my bus because of it. This place is literally crap but its the only cab service.
10/27/2013
Rip Off. We are well traveled couple. I called for pricing from our hotel to the Scranton, PA Cultural Center. I was told about 12.00. Quick service, driver was nice. It was almost exactly $12.00. We tipped and left. We called for return pick up. This time it was $19.00. Oh, sorry, you can go through town which is shorter but slower or the driver took the highway which is quicker but longer. Gee, guess which one the driver chose without us knowing. This was told to me AFTER I called to explain. Also NO ONE mentioned at 20% out of city surcharge???what's that. We were in Dunmore PA. So quite a difference in coming and coming to the same place. Very dishonest.
12/30/2012
They are EXTREMELY rude at dispatch. And 70% of the time, they don't even answer the phone. Somebody else really needs to open another cab company in Scranton.
12/10/2011
although the cabs are usually fast the dispatcher is rude and unprofessional. I waited for a cab for 30 min and when I called he said one had been there 15 minuet ago. I know for a fact know cab came and when I told him that we had been waiting for over 15 minuets he yelled at me said do the math and when I responded with excuse me thats extremely rude he hung up on me. When my friend called back he was rude once again and couldn't have a cab to us for another 20 minuets. I plan on filing a complain and do not plan on using this cab service again.
Details
Phone: (570) 344-5000
Address: 1932 Cedar Ave, Scranton, PA 18505
Website: https://www.scrantontaxi.com
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