We use a hot water extraction method, which is currently the best method for cleaning carpets. Our system leaves little or no residue. The pre-cleaner is applied on first and allowed to dwell on the carpet for effective cleaning of heavily soiled areas. Then using a rinsing agent and hot water, the carpet is rinsed with high pressure and all soap and dirt is extracted with a very high-powered truck-mounted vacuum. We are IICRC-certified to clean your carpet, tile and upholstery and we stay updated on the latest cleaning techniques and detergents by attending seminars and schools. Randy is a Certified Master Textile Cleaner, which is the highest certification and honor possible in the carpet cleaning industry.