Pancake Factory

This is one of my family's favorite places to have breakfast! Friendly service and delicious food.

This is definitely one of our favorite breakfast places. The are relatively consistent and I think you get a good amount of food for the money. Staff is friendly and the orange juice is fresh squeezed.

Rude, Cold food, & half cooked potatoes, can you give them less the one star..

Wow what a disappointment... ordered a 9$ breakfast and you don't even get toast with that it is extra... I ordered the special country fried steak with hash browns and 2 eggs. I requested my gravy for the steak on the side. I received my meal and the eggs were just warm the hash browns were the cubed kind which were hardly even warm and not cook al the way thru... when the the waitress came back she said she would be right back with my gravy which came also hardly warm. It was thick and gelatinous, when I asked for my toast the waitress said ok it will be right up. Then comes back a few minutes later and asked what kind I wanted, another woman came with here who I assume was a manager although she never greeted me just said did you want toast. I said yes I have eggs over medium and would need toast, the woman turns to my waitress and said does toast come with that the waitress said no it does not. So the manager asked my why I thought toast came with the meal... I mean really I was floored at her attitude... I stated that I thought it did I have never been served eggs and not received toast. The woman the said so do you want some toast its will be extra. I said what good would it do me now all my food is ice cold now. "So you don't want any toast" was her response and turned and walked away. I mean WOW... RUDE.. So not able to eat cold eggs or half raw potatoes I waited for the waitress to get my check to leave the Woman that was so rude would not ever look at me when I was trying to get her attention. So I had to get up and go to the hostess stand to get my bill. I will never go back there you get a better breakfast at Steve's on Vandyke in Utica.