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- General Info
- With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Spartanburg, S.C.
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Best Buy Spartanburg
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Reviews
11/03/2021
I sent a detailed summary (certified letter) of my unwelcomed experiences to the Best Buy EVP, Chief Customer Officer and the Best Buy Chief Communications and Public Affairs Officer and have heard nothing since receiving confirmation of delivery of my certified letter( ~30 days). I was unable to accomplish much at the store level and unable to persuade the store manager to return my phone call (3) or have anyone at the store give me the contact information for a regional manager. To clarify, the three (3) unreturned phone calls are the last three attempts.
I recently purchased two services from the Best Buy Geek Squad (Spartanburg, SC). They completed one service but could not complete the second service, leaving me a damaged wall. They apologized for the incompletion and advised that they would be putting in a claim to their insurance company to repair the wall. At that point in time, I was not upset. The inconsistencies, the ineptness, and the contradictory statements and excuses over the next 60 days were more than anyone could handle. I finally received a check ~60 days later, but at what expense to me and Best Buy? Obviously, they are tone deft to customer feedback, from top to bottom.
Details
Phone: (864) 574-3038
Address: 110 E Blackstock Rd, Spartanburg, SC 29301
Website: http://www.bestbuy.com/
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