VCA Four Seasons Animal Hospital

I can’t believe this place. I have been a loyal customer and many people have told me that their prices are high but I continued on taking my pets there. As of today I have decided to withdraw all 6 of pets from there and get a print out of all there records. I’m done with them. My mother is on a fixed income and can’t afford a $900+ vet bill. The corruption with this place is unreal, they tried to get me to sign up for some pet insurance for a 20% discount, then I said no. Then I get a price of $500+ and tell them I want my pets records and they drop it again to $350+. Really from $900 to $350, why couldn’t they just first have given me the lower price instead. In the times of a hurting economy, they wanna charge me $550 more for the same care. Come on, sorry guys but I’m done with this place. I’ve been getting a medication for one of my dogs for nearly 3 yrs and get it refilled every month. Come to find out I could have done it by mail and would have only been paying 1/2 the price instead of the fluctuating price from them, sometimes $54, then $73. Their excuse was their cost. How can I get the brand name meds for only $28 plus shipping instead. They had no answer on that one. I have decided to find a new vet instead. I should have done it long ago.

I called to make an appt for my 8 year old great Dane. I'd never been there before with my pet. The young lady Amber Answered the phone put me on hold for 8 minutes. She was very rude and Four Seasons could have gained a client but do to her rudeness. I chose to go somewhere else.

I picked this clinic due to the great reviews and it's less than a minute from my house. Making the appointment was easy and everyone was nice the first time I went. My adopted dog has heartworms and I told Dr. Graham I was currently doing the slow kill method(what they had been doing for him before I rescued him) and that if he had too many I'd do the treatment. So she showed me prices of what I'd owe and I told her as soon as I could afford the very expensive treatment I'd do it but until then I was going to continue the slow kill, which is meds. Everything was great until I needed his medicine. A lady at the front desk said that she'd have to put in a medicine request form, which I understand. I didn't hear anything by a week so I called and they had no record of it. So I asked again to have one of the vets approve it. They called back by a day or two and told me Dr. Amyx said my dog didn't need it because he had already had it. He had never even seen my dog or talked to me so he made a quick decision without much knowledge of my dogs health. To do the slow kill the dog has to go on and off the antibiotic. So I asked to pleas leave Dr. Graham a message. Didn't hear anything so I called a few times after that. She was never available or called back. Finally Almost a month later I go up there. She wasn't working and Dr. Amyx was on a "long phone call". A girl at the front said cone back tomorrow. I did and the lady said oh she's by appointment only. So I left a note with the front desk manager that I had been getting tossed around and that I just needed the meds for my dog. Dr. Graham did call me a few hours after I left and said she was sorry that she didn't get any of my messages. By this time I was irritated but I get sometimes staff looses stuff. She said they would be calling me Monday to pick up his medicine. That was weeks ago and I haven't heard a damn thing. So now I'll be taking my $1500+ for his treatment somewhere else.

I wish I could upload pictures of Squeaker to this review but I am unable to do so. Let me just say that I received word that my cat is being returned to me and they will not perform surgery even after they said a tech would pay for surgery and take ownership. I regret now that I even brought up that I felt slighted and that I would post a review on Yelp. To keep him from further pain my ex is driving to the clinic today to pick up the cat and have him euthanized somewhere else if we can't find another vet that will help him. Below is my Facebook post describing the situation to my friends, once I settle down and gather myself I will look into writing an organised and more thoughtful critique of this business which seems to care more about Yelp reviews and their 5 star rating then its patients.

It's always worrisome to find a new vet when you move and have an issue with your pet. I am happy to have found and I highly recommend Four Seasons Veterinary Hospital for their concern and professionalism.

Everyone has been friendly and attentive to all of my questions. I feel that my pet is being cared for by a qualified staff.

The Four Seasons Veterinary Hospital is one of the finest in our area. Dr. Amyx and his staff are outstanding in all areas of care of your loving pet. Our dog has visited for checkups receiving excellent attention each time. We love Four Seasons-- wish others would visit them for their pets.