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Location
Crossroads Ctr
Categories

Reviews

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alocal2012

03/03/2012

Overall
Rating would be a 1/2 star but...

Rating would be a 1/2 star but I give people the benefit of the doubt. I've been to this location a few times and always felt the manager/cashier was nice, unknowledgeable about the service, however she is pleasant. Went today ...had I known they closed at 6 on Saturday's I'd shown up earlier. I walk in and she says they are closed I asked what time is it? She says 5:54 and I ask would you mind just taking my payment really quickly? She say we're closed but moves to take my payment. She turns around and mumbles OMG and sighs. I say well it is not 6 yet. She says I could tell you to go somewhere else, do you want me to take the payment or not. I am not a rude person by any means and only have prepaid bcuz I hate being bound to a contract. Our bantor back and forth was her looking at me crazy and sighing I told her I can understand if you feel some type of way I do appeciate you taking the payment. However you dont have to act that way. I wont be back to this location and could I have the owners contact info. She says I have a family ER as my receipt is printing out and told her had she shared that when I entered, I would have glady left. End result she states she has my number too as I walk out and I ask her what r you gonna do call my mom. FYI a customer had walked in and she didnt tell her she was closed at all. Dont think she should lose her job do think that there are some training and customer service issues here. Service is so so but its not worth some kid acting like I'm bothering them. And she does have access to my customer information and if she shows up on my doorstep you'll here about it in the news.

Details

Phone: (704) 872-2221

Address: 1034 Crossroads Dr, Statesville, NC 28625

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