Steven Redfern - State Farm Insurance Agent

Despite visiting his location several times while upset over an agency error that led to a month-long gap in coverage, Steven Redfern made precisely zero attempts to reach out to me or resolve my issue. The total lack of customer service from someone who calling themselves my agent is outrageous. Coupled with a complete unwillingness from State Farm to remedy my concern, this incident will not only have me choosing a new agent, but a new insurance provider.