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Carrollwood
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JD
John D.

06/21/2013

Overall

Rampart Properties is the absolute worst property manager ever!! Talk about a scam- they over-promise and under-deliver. If your community is considering using these incompetent fools, you need to have your head examined.



Service- completely non existent. Their "customer service" phone jockeys are the rudest 20 something sorority rejects you could ever encounter. They do everything in their power to get you to hang up so the company doesn't have to expend any actual resources (i.e, do their job).



Here is how a typical phone call to address a POA concern goes- you call and get a rude beauty school drop out who asks why you are calling. This tramp will tell you that you need to do something else to actually address the issue- call your own POA board, send a letter, etc.



After this song and dance, you may get transferred to your manager's assistant if you are lucky. You then get to explain everything a second time to her, only to have her tell you she is putting you through to the actual manager.



After 8 rings or so, the manager's voicemail picks up, and some perky woman tells you to leave a message because your call is important. YEAH RIGHT!!! You now get to explain your issue a THIRD time, and will never hear from the manager ever.



If you send an email, you may get some condescending/patronizing form letter response about how they are going to look into it and take appropriate action (which is code for hitting delete and doing nothing).



I have never heard any community or any homeowner/renter, etc that has had a single kind thing to say about Rampart Properties. Rampart is an absolute JOKE!!



BEWARE, RAMPART PROPERTIES IN TAMPA / ST. PETE IS A SCAM COMPANY AND YOU WILL REGRET THE DAY YOU HIRED THEM!!!



Don't take my word for it, check out other reviews for them. If there is anything positive, you can be sure an employee was forced to write it. They truly suck in every sense of the word!!

Details

Phone: (813) 963-6400

Address: 10012 N Dale Mabry Hwy Ste 102, Tampa, FL 33618

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