Phoenix Pest Management & Wildlife Control

I had a bad experience with Phoenix Pest control. I had them come out for rats. They got the foam - that is used to seal holes rats will use to gain access to the roof or house - all over our driveway, garage floor, and the sides of the house. Left permanent stains. I will give Phoenix - they tried to get it off. But it did not work.

I feel that Phoenix charges way too much for the type of work you get. They charged a friend of mine 1/4 what they charged me. Granted, it was a smaller house, but not enough to make that big of a difference.

Also, they only put out just a few bait boxes. And a couple of traps in the attic. When I looked at the traps in the attic, there appeared to be no bait on them. The only way we were able to make a dent into the rat population outside was to put poison down ourselves and increase the number of bait boxes and traps. With that, we noticed the rat population starting to decline.

In addition, upon the first meeting with Phoenix, I was told there were rat droppings in the attic. However they were unable to physically show them to me. That is a very unfair scare tactic.

On Phoenix's behalf - they are very nice, and I do believe they are knowledgable. And they did close areas of the house and roof, rats could possibly use to get inside (though, I cannot say I am confident they got all crevices). However, they offered no solutions to try to make up for some of their damage to the house. I don't feel Phoenix's method of rat control was very good. Even more so with their prices. I am very disappointed.

We have been clients of Phoenix Pest Management for over five years

Our experience has been that they always arrive on time, are friendly, address any concerns that we might have, and are professional. Between scheduled visits, we can call them for any specific problems and they come at no additional charge. However, due to the fact that they are very thorough in their assessment and service, we have only called them one time in the the five plus years after a very heavy rain and an ant problem. We can count on them and will continue their service.

In the business world, their service is excellent with a five star rating.

We have been a client of Phoenix Service Systems for over five years. Their service is friendly, efficient and professional. They always arrive on time and complete the service in a timely manner. We have always been very pleased with the results of their service.