Community Pet Hospital

Worst service EVER for emergency care!! The absolute worst experience I have every had a veterinarian clinic!!!! We rushed our pup there as it was almost 7 p.m. and there weren't many options for us. Our pup had her eye bitten out and it was extensively damaged. Immediately they start asking for money and since they knew she would need surgery they needed $600 cash. I explained I rushed out of the house so quickly and I didn't have my correct credit card on me. So immediately they told me they would not be running my card for the initial $89 because I didn't have the money they needed. I explained I did have the money and to just help our pup I would run to get my credit card. They asked if I had someone that could take a picture of my credit card to prove I wasn't lying!!!! These were very young unprofessional "assistants" and I would NEVER recommend going to this place if your pet is hurt and needs emergency care. I asked if they could keep my pup while I ran to get my credit card and the gal says "Let me ask the doctor" which I never once seen a doctor there. They agree to let me leave my pup so I don't re traumatize my 11 year old having to carry our pup with her eye like that AGAIN to go get my credit card. They placed our pup in a kennel and the decision was made to take our services elsewhere at this point due to the horrible service. When we retrieved our pup she was screaming like she was being hurt. I was like what is going on "she is upset to get out of the kennel" ALL LIES I truly feel they hurt her. All worked out for the better and our next experience was amazing NOT ONCE did the new place ask for our money prior to rendering pain medicine and getting our pup medical attention and comfortable. This vet came out and spoke with us about our options and was sooooo professional and caring. NEVER GO HERE!

This place is a money pit! The first and foremost concern of theirs is how your going to pay. We spent over $2000.00 only to have the techs cause a feeding tube to become dislodged after changing our cats bandage. They then tried to charge us hundreds of dollars more to replace it. These are only pets, and I get professionals should be paid accordingly,but they should also stand up and admit their mistakes. Don't bother unless you have big dollars to lose.