Auction Direct USA

Everyone I dealt with at Auction Direct USA was very friendly and genuinely interested in helping you find the best car that fits your needs. Highly recommend this place.

The people that work there are very friendly knowledgeable. I was very happy with the service I received. I'd recommend them to my friends and family.

They were able to take care of me right away. When I ended up purchasing the car they was some questions and concerns and they were able to answer them and get everything fix right away without question. I would buy a car from them again in a heart beat.

The buy process before and after was great and stress free because of the awesome salesperson I had. Smooth transition.

The customer service I received when I went to Auction Direct was excellent. The staff is extremely friendly and knowledgeable.

I would highly recommend going to Auction direct for any car buying purchases. Everyone I spoke with was super friendly and professional.

I had a great experience purchasing a car here, everyone was wonderful. I really liked how the salesperson was very helpful, but not pushy at all.

The staff worked very well together. From the sales department to the service department, they were eager to please. I had a good experience.

I bought a car with my fiance over two years ago. I also bought the extended warranty. Although, they put the wrong VIN number on the contract and made it void. Although, I was still charged for the warranty through Auction Direct. I had car problems this past week and only now did I find out that the contract was void. No one at Auction Direct even told me! Also, when I questioned them about it, they didn't do a thing to help! I finally got to a manager, he said he was sorry and would try to help. I don't have a car for the time being and he said they would give me a car and re-instate the warranty as of Monday morning. COME TO FIND OUT, that manager isn't even in until 2pm on Monday and his other managers told me that is wasn't even possible for it to be reinstated until they found out where the money is and I need to come in and sign everything! (LIARS) He gives me a car for the time being, tells me I need to have it back BEFORE my car is even fixed and it was dirty and only had 1/4 tank of gas! (i feel like this is the twlight zone of customer service, just awful) His other managers say that he shouldn't have promised me it could be reinstated because he isn't sure if it can be at all!!! Meanwhile, my car cannot be fixed until we know if I even have a warranty or not. THIS IS THE WORST!!!

Salesperson nice, but job knowledge woefully inadequate. Sloppy, rinky-dink process. Poor communications. No apologies for errors or missteps, just attitude. Person preparing contract 'forgot' substantial deposit when determining figures and thought it hilarious that I caught it. Good car, but not worth the aggro. Also, had brought along relative, who tried their 'ordering' process - only to have their 'locator' offer precisely what he had been told was NOT wanted.