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JA
Jeanette A.

01/14/2016

Overall

Not ever going back to this place, used to be good but changed,. My senior lady friend is 86 years old and could not finish her hot and sour soup, I did not want mine. When I requested a container to take the soup home for her, we were denied and told that the soup was free and could not be taken out. This soup was included with the lunch so I was unsure what the deal was. When I asked again about a container, again was told that we could not take " free food" home. This food was not free. This restaurant rather throw their hot and sour soup away, then to let a little old senior lady finish it at home. This is shameful... Never have heard of this before in my life. I did not leave a tip.

124music

09/27/2008

Overall
Former customer, not going back

We used to go to this place, and had ok food, but nothing grand. The problem we have is the poor service. We were treated rudely on the phone when calling in orders. We were ignored when we were in the restaurant sometimes. We also didn't receive all of our phone order the last time. They said that we were incorrect in what we ordered, which we knew wasn't true. It's frustrating when customer service lacks. We chose to throw out the menu, take it off the list of places we'd ever go and now we go down the road a small bit to a place with better care of customers.

Details

Phone: (925) 944-1006

Address: 1841 Ygnacio Valley Rd, Walnut Creek, CA 94598

Website: http://www.chinavillagealbany.com

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Other Information

Cuisines: Family Style, Take Out, Chinese, Asian

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