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        Whatever You Drive, Drive A Firestone

        General Info
        Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
        Email
        Extra Phones

        Fax: (715) 842-7877

        TollFree: (800) 997-9115

        Call Us: (800) 997-9115

        Services/Products
        Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
        Brands
        Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
        Payment method
        discover, master card, amex, visa
        Location
        Grand Avenue Shopping Ctr
        Other Link

        https://local.firestonecompleteautocare.com/wisconsin/wausau/2201-grand-ave/

        Social Links
        Categories
        Wheel Alignment-Frame & Axle Servicing-Automotive, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers
        Other Information

        Emergency Service: No

        Express Maintenance: Yes

        Fleet Services: No

        Free Estimates: Yes

        Parts Available: No

        Rental Cars Available: No

        Road Side Assistance: No

        Shuttle Service: No

        Towing: No

        Wi-Fi: No

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        Coupons & Deals (2)

        Reviews

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        What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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        holster101

        07/09/2013

        Overall

        #1

        I had my dash cluster go out on my van. I looked up how to repair it on YouTube and proceeded to remove it from the vehicle. What needed to be done was the back connectors needed to be sodded. So I took it to Firestone to ask them if they could sodder it for me. But ,they got an attitude with me and said that they would've never wasted their time and just replaced it with a new one.Keep in mind that I've been a long-term customer spending hundreds of dollars.

        Between them charging $94 dollars an hour and a brand-new piece costing about $800, I saved myself over $1000.

        I also had a guy at a parts place tell me not to even try. Well guess what? I did and I successfully repaired it. It's been about a year now and is still working great.





        #2

        I put new brakes on with a new caliper and I'm getting a hot brakes smell.

        I called to make an appointment with Firestone and found them extremely unhelpful. I told them exactly what was going on and they could even give me an ideal. They just proceeded to tell me how dangerous it is if your brakes fail and I needed to have them looked at. They are thinking $$$

        I think what when I call a mechanic shop that they should be would give me an ideal of what's going on!!

        So now I have an appointment with Fleet Farm who only charges $69 dollars an hour. However, I called to make an appointment with them and a woman answered. When I told her what was going on, right away I got an answer without even asking! No offense against women I am a woman but if a woman can tell me what's going on as soon as I tell them what's going on with my brakes, than the mechanics of Firestone sure as hell should be able to.

        Helpful(0)Flag

        Details

        Phone: (715) 203-1372

        Address: 2201 Grand Ave, Wausau, WI 54403

        Website: https://local.firestonecompleteautocare.com/wisconsin/wausau/2201-grand-ave/