Main Line Dermatology

I recently had Mohs surgery at Main Line Dermatology. The Mohs specialist did great work given how deep the cancer had grown near my eye but the front office staff simply makes you feel like a policy number. The experience I have had with their secretary in the West Chester office has been so bad that I'm already looking for a new dermatologist. Keep in mind I just had surgery and I haven't even had a follow up with my Mohs specialist at Main Line yet. It's been that bad of an experience where I just dont want to go back.

After receiving surgery they seemed to have moved onto the next client and my specialist is now too busy to speak with me since she just got back from vacation and is really busy. I really wish I could tell my clients that....Given the type of surgery I just had that is simply inexcusable. Currently I cannot even refill a prescription to help with my facial scarring. I have called numerous times and have been on hold on for over thirty minutes still with no success in speaking with anyone who knows about dermatology or my recent surgery.

This is a really scary surgery for anyone and its important to note Main Line Dermatology treated it as just another Mohs surgery and I was certainly left feeling like a policy number rather than a person. Please reevaluate your decision to go to their offices. There are much better choices in the area that understand the importance of bedside manner.

DO NOT GO TO MAIN LINE DERMATOLOGY.

I visited and told Dr. Campbell that I was cosmetically concerned about an area on my leg. I told her that if she thought that it would look worse, not to mess with it. She took it off and sent it to pathology, even though it was just a scar and it now looks like I have a cigarette burn on my leg. It look so much worse than it did before. I went back a few months later and she was just as rude and said that she told me that scars on women's legs heal blue. I told the receptionist that she shouldn't charge me for the visit because I was u happy with the first visit but they still charged my insurance. My leg still looks horrible and she told me that she told me it would look like that despite that I told her not to mess with it of she thought it would look worse. I'm am very displeased, she was rude, and I will NEVER go back.

I have been a patient here, for many years. I have also taken one of my children here as a young teen for a pre-cancer skin condition.

I currently live in Extream Southern New Jersey, and I do, (and will continue) to make the 2.5 hour trip to this office, as they are the best.

For those writing a "BAD" review, If you think this office has rude staff, (which they don't) or your wait time is too long, try visiting any Doctors Office down here, you've seen NOTHING,

Keep up the great work Main Line Dermatology!!!!!!!!!!!!!!!!!