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- General Info
- Enjoy clean, sanitized vehicles and a low-touch rental process with Enterprise Rent-A-Car in West Orange. No matter when or where you want to start your next adventure, when you're ready, we're ready to fill your car rental needs at one of our 7,000+ locations in nearly 100 countries and territories.
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https://www.enterprise.com/en/car-rental/locations/us/nj/west-orange-2446.html
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Reviews
04/23/2018
The most disgusting experience in my 23 years of renting from this company. Desiree who is the assistant manager (lied and said she was the store manager and no one above her) is rude, condescending and lacks the professionalism to be in any leadership role at ERAC. I filed a complaint on Thursday, April 19 and yet to hear anything from management. I called customer service and have to wait for a call back. Unfortunately at 8:20am today I spoke to Desiree to confirm me dropping off the car on Sat during closed hours and she informed me that I will be charged for four days instead of two in what appears to be a retaliatory move. When I mentioned I wasn't giving a proper walk through and was unaware of the gas level and time of departure because I was shaken by the altercation she laughed and asked why would I be shaken...this is beyond disturbing. I have no reason to believe this is her first time doing this.
10/30/2015
I will definitely NOT go there!!! They charged me extra $500 in the final bill several days after I dropped off the car.
Details
Phone: (973) 325-6444
Address: 85 Washington St, West Orange, NJ 07052
Website: https://www.enterprise.com/en/car-rental/locations/us/nj/west-orange-2446.html
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