K's Nails

This time the husband did my nails, he was rough and rushy, He said because I hasn’t been in more than a month, he’d have to charge me for a full set!!! I said okay, and if he liked, and it was easier for him he could just do a full set on me! I told them that I was gonna not go with the toe polish change this go around; that for some reason upset him.

In a nut shell the next day I lost my pinky nail on my left hand, and since this was the only day I was able to leave work early, I decided to drop in to have it replaced/repaired...

The woman told me she was about to close; but it was not even 6pm their hours sign shows 6:30... and there was only 1 women being serviced, and she was just about done... I said awww okay, I’ll try to come back another day... As I proceeded to walk out the door she said to me she would have to charge me if I came back because it was a fill in and not a full set. I said to her you did a full set on me a little more than a month ago, and your husband said he had to charge me for a full set but only did a fill, I don’t understand! Her husband proceeded from the back and said, you go somewhere else, we don’t want you here, you’re too hard to please!!! Get someone else to fix your nails, he was rude and walking into my face as he said these things. My feelings are sooo hurt, and I feel so disregarded and disappointed in these folks. These are by far the rudest, most disrespectfull People, (Asian Nail Techs I’ve ever encountered) it is clear to me now why both times I’ve visited there, there is no one there, there was 1 woman getting serviced each time including today in their salon.

I will be sure to spread the word and express my experience with them to others in the Eastlake areas, as someone once did for me! I strongly recommend Nails Only or Nails Laquar in Willoughby, (Where I had pleasant experiences) wish I would have just take the trip to one of those salons, as I have in the past.

Service was terrible ..only one in the nail salon an they rushed through me. When I tried to get th to fix my polish because they did a sloppy polish job ..I got yelled and cursed at ..worst experience ever..I really don't see how there still open ..but maybe that's why the were empty because there customer service was terrible. Won't be back and wouldn't recommend .

I HIGHLY RECOMMEND THIS PLACE FOR ANYONE. THEY HAVE GREAT FRIENDLY PEOPLE WHO WORK THERE; ALWAYS ENTERTAINING AND SATISFYING SERVICE EVERY VISIT.