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        General Info
        We are a family owned and operated business serving Delaware for over thirty years, providing excellent customer service and the highest quality eyewear. We work with you to achieve the perfect look at a reasonable price. At Karen Optical we believe that service should be fast, friendly and courteous and that is exactly what you get. Our experienced staff is available to answer your questions about lenses, frames or sunglasses. We have built our reputation on our commitment to providing quality service and guaranteed lowest prices, earning us many valuable patients, mostly through word of mouth. Karen Optical has a large variety of rimless eyewear as well as children's eyewear. We do all our rimless lens cutting, as well as custom shapes. All edging, polishing and drilling is completed using state-of-the-art equipment located on site instead of shipping to a lab, saving you time and money. If you have a broken metal frame, we can help with repairs. We are the only company in New Castle County that can solder. We are also happy to cut your old lenses into new frames. We accept many insurances including Superior Vision, EyeMed, NVA and some Davis Vision plans. Please consult your insurance company to confirm we are an in-network provider for your plan. In addition, we also offer a discount for AARP members. Please browse through our website to learn more about our company and how we can better serve your eyewear needs. We look forward to hearing from you soon.
        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Fax: (302) 428-9900

        Services/Products
        Children's Eyewear Sunglasses
        Brands
        Maui Jim
        Payment method
        insurance
        Location
        Pike Creek Shopping Ctr
        Other Link

        http://karenoptical.com

        Categories
        Optical Goods Repair, Contact Lenses, Eyeglasses, Medical Equipment & Supplies, Optical Goods, Optical Goods-Wholesale & Manufacturers, Opticians, Optometrists, Optometry Equipment & Supplies, Sunglasses

        Reviews

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        TW
        Tiffany W.

        04/14/2019

        Overall

        Excellent and beyond. I went in on Friday and they let me put about 10 pair aside so I could come back Saturday with my daughter. Saturday it took us only 10 minutes to narrow it down to "the" pair. They asked if I had insurance for frames which I do not. They wrote me up and I ended up with an $80.00 discount I was not expecting. When I asked why lady said it was 30% of lenses and 30% off frames. I was pleasantly shocked. There are not signs advertising a sale or any indication that they do this. So WOW!!! She told me they would be done by mid week. We left there about 10:45. At 12:50 I received a voice mail telling me my glasses were done. I actually called back as I thought there was a mistake. Nope. They were done. Never ever had a turn around like that for any service.

        When I went in Friday to put a few pairs aside and gave them my broken glasses for their Lions Club box. When the guy looked at them he asked if he could fix would I like them back as a spare. I was not expecting as I had already been told they were unable to be repaired. I said sure if you want to try I'd appreciate it. Saturday morning they were fixed and there was NO charge.

        They collect all old glasses, regardless of shape their in for the Lions Club. I had put out a call to my close friends and family to give me any glasses they may have just gathering dust in an old drawer around Christmastime. I got quite a few and dropped off. After this experience I will tell everybody I know how great they are and put out a call for any old glasses that I would be happy to deliver on their behalf. Sometimes it really takes very little effort to make a difference!


        Karen's Optical has always been me go to place as their service, prices and family atmosphere have always been top shelf. Now I couldn't get any more impressed.


        Faith

        Wilmington DE

        Helpful(0)Flag
        erin5555
        Edited: 02/09/2017
        Overall

        Best experience I have had in looking for a pair of glasses that WORK and look great too. The people are knowledgeable and experienced. I tried four other places and none of them were able to make lenses that allowed me to see properly. This is my first pair of progressive lenses, and the professionals at Karen Optical were able to steer me to the right kind of lens -- very important! -- and then they designed and cut the shape just for me!!! I thank all of you at Karen Optical every time I notice how wonderful it is to have glasses that fit and work perfectly!!!

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        Details

        Phone: (302) 998-0551

        Address: 4750 Limestone Rd Ste A, Wilmington, DE 19808

        Website: http://karenoptical.com

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