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JI
Josh I.

11/23/2018

Overall
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Food
Service

Store Located @ >> 1601 Martinsburg Pike, Winchester, va. 22603
Totally the worst ever experience at any Denny's establishment.
Went there for a late "Thanksgiving" meal. Haven't been to that particular store in over five years. The one that has exceptional service & quality is the one located @ 1530 REST CHURCH RD 22624. Wish that I drove the extra few miles to have my meal there. Because the one on Martinsburg Pike, in winchester was atrocious to put it mildly. The service was despicable, and the food ordered wasn't as advertised in the menu. Not to mention actually tasted a bit burnt. 1st delivery was incorrect, and had to be sent back to be corrected. And that was even time consuming of waiting. Portions of what did arrive was even very small, again not what was advertised in the menu. ( My View False Advertising ) at it's best. And the employee's offered nothing but flamboyant excuse. Stating that it is what it is. That was taken as being rude in my opinion. Not in the mood than to raise a fuss, I just ate, paid, and immediately just departed there. Also to mention there was to minor charges on our ticket of sides we did not order nor ever received. That in itself is despicable. Store wasn't even busy, to make that kind of mistake on both or our orders. Sorry to put this to your corporation denny's. But with all due respect, I'm going to have to make sure that this get's more publicity. Why because just imagine how many customers that have probably been disappointed by that store, and probably turned the other cheek as they say. Sorry this customer can't, why because it's not denny's at a whole. From what Iv'e experienced, so far its seemingly just that one particular store, so far that i noticed this disgrace to your corporation.
With high hopes, you will diligently resolve that stores issue's promptly..
Sorry for the complaint, but do thank you for your attendance in reading this letter.

Details

Phone: (866) 498-3808

Address: 1601 Martinsburg Pike, Winchester, VA 22603

Website: https://locations.dennys.com/VA/WINCHESTER/249576

More Info

General Info
Welcome to America’s Diner®. At Denny’s, we’ve always been here for anyone looking for delicious breakfast food at an amazing value. We’re famous for our breakfast—because that’s what we do best. And those who love diners know that Denny’s goes beyond eggs, bacon, and pancakes to serve breakfast meals for any time of the day — even late, late at night. So, the next time you’re looking for a breakfast restaurant near you, come to Denny’s on 1601 Martinsburg Pike for the best breakfast and breakfast delivery—all day, every day. Whether you’re in the mood for Signature Breakfast Slams, Sizzlin’ Breakfast Skillets, hot, fresh coffee, and more, your local Denny’s in Winchester, VA is the place to be. Here, people feel at home while enjoying classic American breakfast and everyday value. Dine in, order delivery, or pick up by ordering online through Dennys.com or our Mobile App. Your Denny’s in Winchester, VA is proud to offer delicious food at a price that’s just as yummy. That’s why we now bring you the $2 $4 $6 $8 Value Menu, loaded with your favorite classic breakfast meals for just a few bucks, like the Everyday Value Slam starting at just $6.99. Come to Denny’s in Winchester, VA, the perfect place to eat. And don’t forget that kids eat FREE every Tuesday from 4 p.m. to 10 p.m. See you soon—your booth will be ready.
Brands
Coca-Cola, Oreo
Payment method
master card, visa, amex, discover, cash, diners club
Categories
Other Information

Take Out: Yes

Cuisines: Ice Cream, Omelets, American, Burgers, Hot Dogs, Yogurt, Sandwiches, Healthy

Specialties: America's Diner, Value Menu, Skillets, Pancakes, Grand Slam

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