AutoCenters Nissan

Jan Vanveen did a great job in the service department! Jan was very professional and communicative while my car was in the shop. I have dealt with the other Nissan service departments/dealerships on the St. Louis side and this dealership is well worth the short drive to Illinois.

My Dad bought an F-150 here and it had an issue with the brakes/rotors. Rather than refusing to fix after the sale, he contacted to sales manager at the time, and they went ahead and replaced them at no cost on the same day. Although the truck had needed the fix, it was cool that they had no issue taking care of it. Saved him hundreds of dollars. Truck runs awesome today. I figured I'd write the review for him, since he is 61 and hates the internet! His name is Bobby.

Got an Altima from them, love it and their service. Great atmosphere, easy to deal with, and I love the car.

My Mom bought her Maxima there and she had a great experience. They went above and beyond to get her the right price.

I just bought a car from nissan in wood river ,il Everyone was awesome eric,scott and curtis were amazing to me they did whatever they could to help me..I WILL def be goin to nissan from now on and will DEF be telling everyone i know on my wonderful expeirience there .... thanks nissan for making my day and worrying about the saftey of my family :)

I bought a truck there and the guy didn't know nothing about it but it wasn't a Nissan. It was a good price and nice truck. They didn't really clean it good there was dirty socks in there! The worst part is the car that they kinda forced me to trade I left my ray bans in and the next day I called him and told him, he got them out and I told him I'd be down that Friday. Friday came and I was told he no longer worked there. After trying to talk to management several times I've have had to just realize that my favorite pair of $300 sunglasses where stolen! I feel management should have tried to get my property back for me!

I love the Nissan Juke I bought, probably one of the top favorite cars I've owned. However, I don't really care for the negative energy at this dealership. I won't go into the situations dealing with service, they were eventually fixed. I would like to discuss what happened to me today. First, I spent most of my day in a chemotherapy lab getting an infusion for a chronic disease. Unfortunately, I had to take care of some GAP business at the dealership after my infusion, it was on my way home and it needed to be addressed. I was having some mixed info from my bank and the dealership on what paperwork was needed to cancel my GAP with Nissan. My loan was switched as well as the GAP to my credit union. Of course, I'm going to listen to my bank because I've been with them for 20+ years, Nissan a year and a half. I've had better customer service with my bank, I feel they are more honest and straight forward. So, I waited around for someone to help me, and I waited. No acknowledgement. I know they were busy, but there was no secretary's desk that I could go to for assistance. I finally went up to a sales rep who had been sitting at his desk. He led me to the right office to take care of the GAP. Had some questions, ran to my bank next door, my banker called the finance office at Nissan and got a voicemail. Ran back to Nissan with additional paperwork regarding to canceling my GAP, cause you see I could get it way cheaper through my credit union. Waited around again for someone to take me back to where they handle the GAP, because I just didn't want to barge in their office unannounced. Found someone again on my own, and that friendly person took me back to the office. This time I walked into the office. I got a stare down and a filthy look from some lady sitting at her cubicle. To me it was obvious she didn't like her job. I felt I should had been greeted, how are you? Can we help you with something? that kind of thing, but not the case. Another lady helped with the GAP. It was alright, but I didn't really like the energy I got walking into that negative office. I felt the people I encountered at the chemotherapy lab getting 6-8 hours of chemotherapy were much more pleasant than the working environment in that office. Really! Don't like your job find something else.

How does this place stay open? Whoever built the dealership next door is a genius, even a crappy dealership would seem like heaven compared to this company

My family and I have bought 5 vehicles from auto centers over the past year and a half and continue to service our 2 new nissans there on a regular basis. I rated them excellent across the board and they deserve it. They are great people and we have only had one issue with one of the used cars my aunt bought. The issue was addressed and the repair was made at no cost to her. Every time I am up there they are extremely busy, I guess some people may not like it but it just shows me that a ton of people think the same way I do…shop auto centers and save a bunch of money! Its definitely worth the trip to wood river!