Morgan, Ray H Jr,DMD
NEW PATIENTS
Primary: Dentist
Sub-Specialty: Primary Dental Care
Additional Specialties: Dental General Practice
Insurance: Delta Dental Premier
01/27/2009
My last visit before going to Dr. Morgan was 4 years ago. It was a miserable experience to say the least, and I never went back. I have asked and received several referrals for dentists in the Atlanta area, some I’ve actually called and most I’ve visited their websites. When you call these offices everyone seems too busy to talk to you and are concerned more about your insurance. I looked at Dr. Morgan’s website and was pleased with what I saw. There was good information and a video with patients talking about their experience. When I called the office, the lady I spoke with cared enough to answer my questions. I was never made to feel bad about not going to the dentist or about my fears. The office is beautiful and welcoming. The people that work there are nice and care about the work they’re doing. I left my appointment knowing my dental situation and I’ve been back for several cleanings. My hygienist was terrific today. Her encouragement makes me want to go back and work to improve my home care. All in all, if you want good care from people who care, see Dr. Morgan and his team.
08/06/2008
I went to Dr Morgan at Towne lake Family because I cracked a rear (wisdom) tooth after biting down on small bone. Dr Morgan said it would cost $1,800 to place a crown on the tooth. I did not have $1,800 and I asked if I could just have the tooth pulled. Dr Morgan said the tooth was a good tooth; he did not want to pull it and gave me a credit application to finance his fees. Dr Morgan drilled, filled and placed a crown on the tooth, but the tooth never quit hurting. I have been back three times in six months to have the tooth adjusted because it constantly hurts. The tooth that I paid $1,800 to repair still hurts to the point that I want to grab a pair of pliers and rip the tooth out, but I know that I will only pull the crown off. Now I need to find another dentist and start over and have the tooth pulled.
Dear 01Jimmy: I just came across this review today and I wanted the opportunity to respond. During your visit in early 2008, we reviewed your desire to remove your tooth. No doubt, you could have found a dentist to do this for you since it requires little thought, minimal treatment and is the least expensive option to provide immediate assistance. However, since you chose me and my experience has me practice conservatively, I provided you with a treatment plan that saved the tooth by placing a restoration. This option was more costly upfront; however, in my opinion it was the best option by allowing you to keep your tooth. As a clinician, our job is to provide patients choices whenever possible and this was the choice you made. Unfortunately, sometimes placing a crown is not the final treatment necessary to eliminate pain. It is unfortunate you had to return several times to have your bite adjusted but bite adjustments are not unique to this case and are often necessary. I appreciate your concerns and would like to help you with your discomfort. I stand behind my work and truly want to satisfy you. Ray H. Morgan, Jr. DMD www.raymorgandmd.com
Phone: (770) 591-7929
Address: 120 N Medical Pkwy, Woodstock, GA 30189
Website: https://www.raymorgandmd.com
120 N Medical Pkwy Bldg 200, Woodstock, GA 30189
149 Towne Lake Pkwy Ste 100, Woodstock, GA 30188
1505 Stone Bridge Pkwy Ste 220, Woodstock, GA 30189
2230 Towne Lake Pkwy Bldg 1300, Woodstock, GA 30189
109 Elliott Industrial Dr, Woodstock, GA 30189
2035 Towne Lake Pkwy Ste 130, Woodstock, GA 30189
203 Woodpark Pl Ste B102, Woodstock, GA 30188
209 CREEKSTONE Rdg, Woodstock, GA 30188
250 Parkbrooke Pl Ste 250, Woodstock, GA 30189
4595 Towne Lake Pkwy, Woodstock, GA 30189