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General Info
Valley Heating & Cooling, Inc., a heating and cooling company based in Richmond, Rhode Island, is committed to excellence in service to you. Whether it's our 24/7 emergency service, our continuing education, or our pride in a job well done, you are our number-one priority.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

TollFree: (800) 799-0189

Services/Products
Insulation, DIY Assistance, Plumbing Services, Sheet Metal Work, Dryer Vent Installation, Retrofitting, Discounts, Energy Audits, Air Conditioning & Heating Service, Air Conditioning, Coil Cleaning, Mobile Homes, Dryer Vent Cleaning, Emergency Installation, Dryer Vent Repair, High Velocity Air Conditioning, Heaters, Heating & Cooling Systems, Furnaces, Oil Heating Systems, Gas Heating, Portable Air Conditioners, Boilers, Heating Systems, Window Air Conditioners, Heating & Air Conditioning Ductwork, Heat Pumps, Floor Heaters.
Brands
Buderus, ClimateMaster
Payment method
visa, master card, amex, discover
Accreditation

Better Business Bureau

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Other Information

Services: Insulation, DIY Assistance, Plumbing Services, Sheet Metal Work, Dryer Vent Installation, Retrofitting, Discounts, Energy Audits, Air Conditioning & Heating Service, Air Conditioning, Coil Cleaning, Mobile Homes, Dryer Vent Cleaning, Emergency Installation, Dryer Vent Repair, High Velocity Air Conditioning

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Reviews

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PF
Paul F.

12/21/2017

Overall

I do not recommend this company AT ALL. The owner Tom, is not an honest man. He installed a furnace for me, and I had to chase him for the thermostat (which he should have installed with the furnace). I installed another thermostat, since it tock him three months (and several requests) before he mailed it to me. The thermostat he finally sent me sat in a box, on a shelf, for five years. When I needed a new thermostat, I installed the one he sent me. It didn’t work. I called Valley Heat and asked them to replace it. They declined. They said there was nothing they could do, even though they shipped me a defective thermostat. I would stay away from these people. No wonder they have such poor reviews.

SS
Savanna S.

03/20/2016

Overall

They did not provide billing information after completion of work - instead they just charged my credit card without telling me what the cost would be and then lied about it.. The large amount charged triggered a fraud alert and Bank of America issued another card.



The heating work was done satisfactorily - work alone would have gotten a higher rating but I cannot recommend a business with such shady billing practices.



BBB complaint submitted and pending.

Details

Phone: (401) 268-4002

Address: 1146 Main St, Wyoming, RI 02898

Website: www.valleyheatcoolri.com