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- General Info
- Valley Heating & Cooling, Inc., a heating and cooling company based in Richmond, Rhode Island, is committed to excellence in service to you. Whether it's our 24/7 emergency service, our continuing education, or our pride in a job well done, you are our number-one priority.
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- BBB Rating
- Extra Phones
TollFree: (800) 799-0189
- Services/Products
- Insulation, DIY Assistance, Plumbing Services, Sheet Metal Work, Dryer Vent Installation, Retrofitting, Discounts, Energy Audits, Air Conditioning & Heating Service, Air Conditioning, Coil Cleaning, Mobile Homes, Dryer Vent Cleaning, Emergency Installation, Dryer Vent Repair, High Velocity Air Conditioning, Heaters, Heating & Cooling Systems, Furnaces, Oil Heating Systems, Gas Heating, Portable Air Conditioners, Boilers, Heating Systems, Window Air Conditioners, Heating & Air Conditioning Ductwork, Heat Pumps, Floor Heaters.
- Brands
- Buderus, ClimateMaster
- Payment method
- visa, master card, amex, discover
- Accreditation
Better Business Bureau
- Other Link
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- Other Information
Services: Insulation, DIY Assistance, Plumbing Services, Sheet Metal Work, Dryer Vent Installation, Retrofitting, Discounts, Energy Audits, Air Conditioning & Heating Service, Air Conditioning, Coil Cleaning, Mobile Homes, Dryer Vent Cleaning, Emergency Installation, Dryer Vent Repair, High Velocity Air Conditioning
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Reviews
12/21/2017
I do not recommend this company AT ALL. The owner Tom, is not an honest man. He installed a furnace for me, and I had to chase him for the thermostat (which he should have installed with the furnace). I installed another thermostat, since it tock him three months (and several requests) before he mailed it to me. The thermostat he finally sent me sat in a box, on a shelf, for five years. When I needed a new thermostat, I installed the one he sent me. It didn’t work. I called Valley Heat and asked them to replace it. They declined. They said there was nothing they could do, even though they shipped me a defective thermostat. I would stay away from these people. No wonder they have such poor reviews.
03/20/2016
They did not provide billing information after completion of work - instead they just charged my credit card without telling me what the cost would be and then lied about it.. The large amount charged triggered a fraud alert and Bank of America issued another card.
The heating work was done satisfactorily - work alone would have gotten a higher rating but I cannot recommend a business with such shady billing practices.
BBB complaint submitted and pending.
Details
Phone: (401) 268-4002
Address: 1146 Main St, Wyoming, RI 02898
Website: www.valleyheatcoolri.com