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- General Info
- At Davis Trailer World, we believe in full service, not self service. We are there alongside you every step of the way. Purchasing a trailer through us? Thatās great! We will complete all of your DMV paperwork AND go the the DMV for you! Need some service work on your truck done before you can tow that trailer? Our full service shop with trained and experienced technicians have that covered. Have any additional questions? Our sales and parts departments can answer any question and even give you a test drive towing your new trailer. When you leave our store, we want you to have experienced the best service and leave happy, without any unanswered questions.
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- Aluma
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Reviews
02/19/2015
Anyone reviewing this place must be related or never had to deal with the "owner." After having to bury my father who died of stage 4 lung cancer, I had the great misfortune of returning a water pump he bought and had planned to use before his death. My dad was sick, but it was still somewhat sudden, and he planned on using the pump sometime in January. This, however, coincided with his losing 40+ pounds in a month after the new chemo treatment he was on stopped working.
Upon arriving to return the $600+/- item, I showed the death certificate of my father. The response of the unimpressed owner was "ah. didnt get around to using it." They apparently have a return policy of 30 days, and a restocking fee of 25%. This includes should the person die apparently. I was informed by the owner that he "would have to charge me a restocking fee." When I asked why, he explained that he did nothing wrong and that my dad dying didn't have anything to do with him. When he told me that the fee amounted to roughly $100 of the $600 purchase, I said "wow, thanks so much, I appreciate that." I should say that my dad purchased this pump on January 2nd, died February 10th, and I tried to return it February 12th. So, as you can see, we didn't miss the 30 day by much.
His response to my thanking him for being such a great guy by charging my now widowed mother (married 37 years) a 15% restocking fee even with the presence of a death certificate needed a new paragraph: "Well. You can have an estate sale if you don't agree to these terms. I don't even really have to accept the return."
You may agree or disagree with him, I don't care. But, he is, by far, the most uncouth, disrespectful, hateful person I've ever had the displeasure to have to deal with. If you can POSSIBLY find another place to buy from, PLEASE do. I IMPLORE you. I guarantee that's not the only transaction my father ever had with this business, either. But, you can see how much he "cares" for his customers. Please, if you can, buy elsewhere and hopefully he will go out of business before he damages another persons life.
Details
Phone: (585) 538-6640
Address: 1640 Main Street, York, NY 14592
Website: http://www.davistrailerworld.com
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