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07/30/2008
Okay, I am a bride-to-be that needed a studio for my wedding dance rehearsal. I get lost to Arte Flamenco when i try to find Jayvee Dance (which located one block down from this studio). There I met a guy name Art-who happened to be the owner of this place and offer me to rent their studio. But i didn't take it coz i booked Jayvee already.
But few weeks after, Jayvee is totally book, so my last option is this studio. Monday afternoon, I called the studio and Art ask me to come and see what i should expect he said. I came down to their studio that afternoon (remember MONDAY), see the room and i asked him to check their availability for SATURDAY. Without checking he convinced me that it is available all afternoon Saturday. He asked me to put a down payment of an hour rent. I agreed and they give me a small receipt. Suddenly on WEDNESDAY he called me and said there were a group already booked the place until 4pm for Saturday, and they book the room first so he asked if i can move down my rehearsal into 4pm. I agreed and contacted my teacher and everybody else about the schedule changes.
But this is not the end yet, on THURSDAY NIGHT about 08.30pm a very unpleasing & rude woman name Clarita called me and tell me that the place will be use until 5pm. She said if i want to i can use their back room-which i hardly call it studio, it's so messy-and don't have a door. Of course i refuse, coz I am a customer too. I have scheduled my teacher and all my wedding party which comes to a total of 18 people. Now in last minute they give me that idea. I didn't get upset to her and i didn't entertain her high tone coz that's wasting my time, i just asked her to refund me and promise myself never to step my foot into that studio anymore. Yet until today I have not receive my refund. VERY UNPROFESSIONAL!!! IF YOU DON'T WANT TO REGRET, NEVER GET A CLASS OR RENT ANY STUDIO THERE!! I STRONGLY WOULD NOT RECOMMEND THIS PLACE TO ANYONE!! There so many other nice and professional place to go!!
In response to "Bride to be", it is in our best interest to provide any customer with the utmost service. It was however unfortunate that there was a mix-up, but we did offer you another studio at a lower rate and according to our records, you did cash your refund check.
Details
Phone: (626) 458-1234
Address: 216 E Main St, Alhambra, CA 91801
Website: http://www.centerofworldance.com
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