CVS Pharmacy

The worst customer service ever. I ordered my prescription refill on-line, but when I came to pick it up (after staying in line for 20 min) it turned out it's not there. On, the technician named Julie reordered it for me and promised it will be ready for pick up tomorrow after 4pm. I explained her I'm going to trip and I need that refill for sure, because I will not be able to pick it up later. She assured me I didn't have to worry. I came again next day (stayed in line again) and... my prescription medicine was not ready. And they suggested me to come next day... Really??? I explained my situation one more time, they called to another CVS, but they didn't have my medication too. And they DID NOTHING TO RESOLVE THE PROBLEM. And more over the pharmacist lied right to my eyes promising to contact my doctor for substitution and call me back later this day so I could come and pick up another equel medication. And she never call me back! So, my whole trip was ruined...

I got released from the hospital earlier today, I am going through terrible withdraws and anxiety and this cvs will not call my insurance company to find out why my card isn't going through, it has been FOUR hours and they have yet to call. TERRIBLE SERVICE!!!!!!!!!!!!!!!