Merchant Industry LLC

This merchant service company is very responsive and service oriented. I had an incredibly easy time getting my credit card processing business set up with them. They were very quick to resolve any issues and questions I had! I would totally recommend them.

We have searched for a reliable and affordable merchant service provider for some time. Very pleased to be with Merchant Industry. Customer Service is outstanding and the state of the art wireless terminal allows for unlimited mobility. Highly recommended!

I could not be happier with the experience I had with Merchant industry. From the first conversation, I was very impressed with the level of professionalism and the the time the team took to answer all questions and inquiries so that I could grow my business. Equally impressive was the customer care experience after making the decision to proceed on with Merchant Industry. The service provided was above and beyond my expectations. I encourage any and all small to medium sized companies to reach out and work with this amazing team!!!

When we opened up our lunch truck we were all set to take credit cards anywhere in thanks to the mobile credit card terminal provided by Merchant Services. They are also the lowest when it comes to credit card processing rates. Because of the low rates we can take a card for any amount no matter how small.

My folks ran a small business in our neighborhood and always worked with cash only. They had a loyal following but as the area transformed into a younger, upscale, neighborhood they were losing business because of that policy. I convinced them to accept credit cards and set them up through Merchant Industry. The fee was minimal and it paid off well for them right away. The average purchase is way up and there are a lot more visitors to the store.

We have a lunch truck in Manhattan and we work form many locations. If you can’t accept credit cards in New York you are certain to fail, We had Merchant Industry set us up with a mobile wireless system so we can accept cards from any location Their rate is lower than any other merchant services and without all those extra service charges.

My parent operated a small business in the neighborhood and always operated on a cash only basis. They had a loyal following but as the neighborhood changed they were losing business because of the policy. I convinced them to accept credit cards and hooked them up through Merchant Industry. The fee was so low that it paid off almost immediately for them. The average sale amount per customer is higher and they have more foot traffic too.

I WILL POST THIS ON AS MAY WEBSITES AS I CAN SO OTHER SMALL BUSINESSES ARE INFORMED AND ARE SAFE FROM THIS TERRIBLE COMPANY. Merchant Industry is the worst company that our business has ever worked with. Everything was great for a year or so when we started our account. Then the fees started getting tacked on to our bill. Some fees were even getting taken out by a company we never did business with (but apparently Merchant Industry did). Then we couldn't get a hold of anyone at Merchant Industry in a timely manner. I waited 30 minutes to an hour numerous times before I could get thru to someone. Sometimes I just got put into voicemail for a "customer service manager"; who never returned any of my calls. After we finally got sick of the fees and the bad customer service, we cancelled our acct. Since we couldn't get thru to a real person to cancel our account, I sent letters to the corporate office of Merchant Industry, and the bank working with Merchant Industry to cancel our account. I also closed our business bank accounts so they couldn't rip us off with additional fees anymore. So what did Merchant Industry do? They sent all of my personal information and business information right to a collections agency threatening to ruin my personal credit (and I have an excellent credit score). So, I've now paid another month of Merchant Industry service fees for the month after cancelling my account. Plus, Merchant Industry is trying to collect $495 as a cancellation fee....which according to my contract, should have been negated since I cancelled because I disputed increased fees. So now, if I don't pay this, my personal credit will be damaged. A FEW WORDS FOR YOUR SMALL BUSINESS STAY FAR AWAY FROM MERCHANT INDUSTRY, AND ANY OF THEIR AFFILIATES. DON'T MAKE THE SAME MISTAKE OUR BUSINESS DID. MERCHANT INDUSTRY IS A DIRTY, TERRIBLE COMPANY.THEY HAVE HIDDEN CHARGES, TERRIBLE CUSTOMER SERVICE, AND MAKE IT EXTREMELY DIFFICULT TO GET OUT OF THEIR CONTRACTS (TRAP). THEY ARE A RIP OFF AND A SCAM. THE OWNER LEO VARTANOV IS AN EX CONVICT AND CLARK KRIMER, HIS PARTNER WAS INVOLVED IN PROSTITUTION WHICH I FOULD OUT BY SIMPLE GOOGLING OF THE COMPANY’S NAME.

We were often approached to change our credit card processor, and each time we would be promised the lowest rate possible for our practice, lower than anyone else in the industry.But we couldn't wait anymore and contacted Merchant Industry. They then estimated that they could reduce our processing costs by at least 20%, and perhaps by even 25%. It was a most pleasant surprise when our savings actually averaged out to just over 30%. Finally, we were most pleased with the efficient way Merchant Industry handled the transition without any interruption of our card processing.

My home painting and decorating service has increased by 50 percent I connected with Merchant Industry. I can now accept all debit and credit cards on location regardless of where I am through my cell phone. They provided me with an IPhone Payware device that allows me to use my phone for processing anywhere there is cell service. In New York that is never a problem. More business and more freedom. I like that.