Reliable Movers

The best. Called Jen on a Tuesday and she got me set to move the following day, despite being busy ahead of and post-holiday. The team was excellent, they moved all large items from one place to another within an hour. Fast, efficient, & cautious with the items. I’ll never try to move myself again. Didn’t even have to take the day off.

Unfortunately Yellow pages does not have a system to which I can respond to customer reviews. I was told by the company to write it this way. To which I kind of find unfair as I want only true reviews on our page. I would like to address Karmasback.

This customer was moved with two full 26 foot truck from Wolcott NY to PA. His shipment was packed by myself and another employee. Yes, the customer did receive one nick in his dining room chair to which I paid for a furniture repair company to come and fix it. I cannot push other companies to move faster for repairs thus it took three weeks. As for the customers two birds that were damaged. I pack as the owner 5-6 shipments a month. I have been told several times by larger companies that I waste too much material and too much time over packaging items. I have a feeling this customer in a hurry unwrapped his birds too fast from the shrink wrap and bubbles and broke the birds. He may even drop them. Which is beside the point as I did send him a check for 150.00. One identical bird sold on ebay for 45.00 the other is valued at $60.00. His damage reimbursement check is 11 times over USDOT law requirements. The customer also failed to say I spent 4 hours unpaid finding a flat bed driver to move his tractors down to PA at a good price at 8pm at night. He also fails to mention I dealt with his emails Christmas Eve, Christmas day, lets see if the "Big name Companies" do this. I also rescheduled his large move without a extra charge. His boxes were put in the garage at his wife's direction as they moved from a large house to a house half the size and there was no other place to put the boxes. Nor did he mention his 6 person jacuzzi arrived in perfect condition or the rest of his extremely large shipment. The customer had over 200 boxes, along with a full 3 bedroom house and pool house, and two garages. This shipment was loaded and brought the following day at his request.

There are just some customers you cannot please no matter how many hoops you jump through. I have gone beyond normal mover protocol with this customer. He received the highest quality service from us.

Jen Reliable Movers

Wow! What a great team from start to finish. I am so happy I was referred to Reliable Movers by a friend that had used them. From the estimate to the move everything went smoothly and very efficient. The owners and their work crew are very nice pleasant people to work with. I highly recommend using their services!

Extremely pleased with the whole experience. Very friendly and courteous from start to finish. they were the perfect mix of speed and carefulness loading and unloading. The contract clear and concise. The price quoted and accurate, about $400.00 less than other quotes. Everything went flawlessly. I moved a 3 bedroom duplex from Syracuse to Ocala Fl 2-9-17. They also dropped off 17 pieces to my sister in law in Holly Ridge NC. I would not hesitate to recommend these guys! Picture of pieces being unloaded in NC

This is the first time I used Movers and loved these guys. I was recommended by a friend who used them. I am a college student with one chold and transferred to Florida from Syracuse. The owner was very nice, answered all my questions in a timely manner and gave me a great estimate. The guys showed up promptly at the time arranged. They were polite and very hardworking. They moved a dresser from out of my second story window with such ease. Because of the nasty snow storm I could not get to Orlando on the day agreed for delivery. The owner was kind and did not charge me for the two day delay. Unloading went just as good and was overseen by the owner and his wife. I highly recommend this company. I had no issues at all and have referred them to two other of my classmates transferring to NYC.

We contacted this moving company to move us 10 miles. First off they were a no show for the walk thur. Had to call them. Then a week later the other owner shows up out of the blue to do the walk thur, claiming they always do them together. That should have been our first sign. Called them a few times to adk questions about boxing our items, etc, which went well. Ok. Now the day of the move, no movers. Claim we cancelled. WHAT?? They agreed to come the next day, since we were all packed, had to stay at a motel. The actual movers were AWESOME
as long as you dont have to deal with the owners. When I tried to get some clarification on the cancellation phone call, they can not come up with anything. The response when i said I would not recommend them was that they own 2 other business so basically I got the idea they just dont care. Dont waste your time with this company

I used these guysJune 3rd and had NO issues. What a great crew they have. They were diligent helpful and very nice. They moved my stuff with care. They showed up on time. The truck was large and clean. The price was 50.00 more then another quote but worth every penny.

Do NOT use reliable movers. I trusted the reviews I had read online...what a mistake that was. Save yourself a headache, use another company.

I hired Reliable Movers to move my 69 year old mother from Syracuse Ny to Vero Beach Fl. I was very happy with the service from start to end. They were 1000.00 cheaper. They came on time at the start and end. They put my nervous mother at ease. The price was very good and the men very nice.

Reliable Movers moved us from Camillus to Tampa Florida two weeks ago. These guys are lightning fast and amazing. I was given a flat rate price which beat three others movers. They showed up on the right day five minutes early. My stuff in perfect condition. They answered my emails quickly and efficiently and put my worries at ease. The owner even answered the phone on a Sunday at ten at night when I was going to leave a message.