DuPage County Vet Center - U.S. Department of Veterans Affairs

I LOVE this center. We have our family counseling, and individual counseling here. They have tons of extra group therapy sessions that are helpful to patients and spouses. They also do family events and help in every way they can. This clinic is vital to helping Vets recover and or seek help. I have looked for a place this vested in recovery for 10 years.

I went to the VA office to set up health insurance for myself after getting out of the military. When I first came in to the building, I was greeted by a man at the front desk, who seemed friendly enough. I was told that I had two people in front of me, so I sat down and waited. Then I waited some more and waited some more, until I eventually just left. I don't know how many workers they have there, but I waited an hour and a half behind only two people and never got helped. I also never was told, "Sorry about the wait" or "Someone should be able to help you shortly". I just patiently waited until I gave up. I am now under the assumption that I was in the wrong building because I am a veteran, but they did nothing to help me. I'm pretty sure it was just an old men's social club since all the old guys acted like buddies talking about random, inconsequential information. I would recommend going to any other office that would help because there is no way you could possibly wait any longer with only two people in front of you. At worst, the other offices are equally as bad. I'll just figure out the information on my own now.