Blind & Sons Heating & Cooling

Excellent, efficient service we're accustomed to receive from Blind & Son. Mike Dee(#745) provided courteous service, explaining the problem encountered and its solution. Additional optional service was suggested without pressure.
Always good to meet a new Blind & Son serviceman.

Service tech was helpful and professional l. Pricing is deplorable. 90.00 to look at the unit and diagnose. 54.00 to pull a piece out of the unit, wipe it off with a loin cloth, and replace it. The thermostat was faulty and will not be replaced by this company but by the owners.

Did a rewire on a 2 unit apt. `Never finished the job after the meters were planted but charged my account. Called and NEVER got a response. DO NOT USE THEM. I own several rental
in Barberton and will never use them again, Don't return Calls and no service from the salesman. They have stiil have not shown up to transfer my services to the house panel, 12,000 worth of work. What a SCAM THEY RUN .

We called for getting a new furnace/AC installed in the middle of July, and they scheduled us in 2 days. Very courteous and knowledgeable from beginning to end. The 3 specialists that came to my house were polite and you would have never known they were there as they cleaned up perfectly!! Highly Recommend!

Won a consolation prize of a free AC tune-up. Tech completed the job and said that the unit was old but in great condition. Told me to schedule a free estimate for a new furnace and AC because they had rebates now. 4 hours later, AC unit will not turn on. I look at the unit and find screws laying on the slab, notice a panel on the unit has a pinched lip, and is not seated correctly. I call and was told my tech is off but she will dispatch a tech immediately. 5 hours later, hadn't heard from them, so I called to see when they will be out. They hung up, twice, once I say my name. The third rep answers and says "No one has called you yet?" She then apologizes, says how busy they were and informs me a tech will call asap. I'm without AC for 21 hours (house is 85 F) and there has been zero communication. It's safe to assume Blind & Sons has chosen to enjoy their Memorial Day weekend, rather than fixing the damage their tech has caused.

Mike Dee was a total professional. He was very considerate of our property: put on shoe covers to walk in the house, cleaned up after himself, spoke to us about what he was doing and asked us if it was ok to move from one area to the next, and kind to our pets. After Mike completed his testing and cleaning he went over the results verbally and sent us an email with everything explained. Thank you for this great experience Mike Dee and Blind&Sons!!!

Ac installation. Great service from the salesman that came out to Kenny and Deandre that performed the service! I will definitely recommend them to friends and family

Scott who was our technician was honest, knowledgeable, friendly and eager to help us with our water heater issues. He went above and beyond and took a few minutes to talk to me before leaving. We have been using Blind & Sons for years and they put in an air conditioning system in our house that has been working great for years.

Wexpress just installed a ew pool heater, UT the pool guy was unable to get the pilot lit. No gas was coming down the line. Blind and Sons sent Todd Riggins to help us. He was wonderful. When a problem we felt was an easy fix turned into a huge puzzle, Todd kept trying. Phone calls to his boss offered encouragement, but little success. Finally,both Todd and I agreed the situation was beyond his control, he said,"I am going to try it one more time!" He did and it worked! We had gas to our heater! I guess the moral to my story is "Never give up!" Todd didn't! He's the best!

DENNY WOODFORD 02/11/15 WE ARE WELL SATISFIED WITH OUR SERVICE TECH HE DID EXCELENT JOB AN WAS VERY COURTEOUS.