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        General Info
        Family Owned & Operated since 1912, A.W Crooks Plumbing Heating & Cooling prides in its extensive experience. We have lasted this long because of loyal patronage. Such loyal patronage would not have been possible if we were negligent on quality, promptness of service and customer relations. Our company is a testament to how sustainable a business can be when there is a perfect marriage of quality services and professionalism.
        BBB Rating
        A+
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        BBB Rating and Accreditation information may be delayed up to a week.
        Services/Products
        Plumbing, Heating, Cooling
        Brands
        Ao Smith, Delta, Grohe, Kohler, Moen, Rheem, Toto
        Payment method
        mastercard, discover, amex, master card, visa
        Associations
        BBB
        Other Link

        http://www.crooksplumbing.com

        Categories
        Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Furnaces-Heating, Plumbers, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Heaters
        Other Information

        Services: Plumbing, Heating, Cooling

        Reviews

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        KF
        Kathleen F.
        Edited: 03/31/2017
        Overall
        Expertise
        Professionalism
        Promptness

        I used AW Crooks to help install new pipes in my condo - they were efficient and incredibly professional. I would recommend them to anyone!

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        MC
        Michael C.

        11/20/2016

        Overall
        Expertise
        Professionalism
        Promptness

        They repaired my boiler for me, and did a good job, but a $650 estimate turned int a $1600 bill. I was not able to get a reasonable excuse from them for the overage.

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        penny_p1

        10/16/2009

        Overall
        DO NOT CALL!!!!

        Do not call this company. I made the mistake of calling after hours (on a Sunday) and had to leave a message. One of my clients needed to have a vent pipe installed immediately for an inspection to move into their new home. Owner Aurther Crooks returned my call. He was very prompt in returning my call, HOWEVER he was also very prompt in telling me how I bothered him. His exact words to me were "you called me at this time to ask about vent pipes?" When I said excuse me, he HUNG UP!!! Mind you it was only a Sunday afternoon. This call took place in front of my client. So you can bet there are at least 2 people, plus everyone else we can tell, that will not ever call this company again. Shame on them. With this economy you would think a company would jump at a chance to put their employees to work. Not hang up on what would have been a potential client. And if they (especially the owner) can't be bothered to answer your questions, how are they going to give you good service or back up what they have done???

        Helpful(0)Flag
        mgr24x7

        09/10/2008

        Overall
        Help when you need it

        Crooks Plumbing always makes time in their schedule for my plumbing emergencies and is very gracious about it. Archie even talked me through resetting my water heater and that saved me a service call. There work is top notch!

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        Details

        Phone: (269) 962-5441

        Address: 7 Grand Blvd, Battle Creek, MI 49015

        Website: http://www.crooksplumbing.com

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