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Neighborhoods
West Bellevue, Old Bellevue
AKA

Superior Automotive Inc

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patrog107

06/08/2009

Overall
Bad Bad Bad!

Also called Superior Marine, same shop two names. I bought my boat from a guy that always used these guys for the maintenance. They signed-off on the engine before I bought it. A few weeks after I bought it, the engine went down hard and they said it needed to be rebuilt.



3 (summer) MONTHS and $4500 later, it was rebuilt. Ran fine after it was done, but they promised me it would be done every week by the end of the week. I stopped by one Friday to pick it up because they said it would be done and it wasn't. I found the owner there working on another customer's boat who'd said he could take it out for the weekend if he could get it fixed. He said he'd get it finished that night and I could pick it up Sat morning. Showed up Sat morning, nothing had been done and they were putting the last minute touches on the other boat so they could go to Lake Chelan for the weekend. He told me he'd make it a priority the following week but it was another 3 weeks before I got it back.



They also re-worked the trailer brakes (dual-axle drum surge brakes) for $800 (fall of 2008). Found that one of the drums broke and all of the brake pads were completely shot over the weekend (June 2009). It had been towed to and from the lake (3 miles) several times and once from Seattle to Chelan and back. Cost to fix...$1200. I'm in the process of trying to get my money back from them for the brake work.



If you've got lots of time and don't mind false promises, then use these guys! If you want the work done right and in a timely fashion however...look elsewhere!

Details

Phone: (425) 454-5028

Address: 17 1/2 102nd Ave NE, Bellevue, WA 98004

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