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BBB Rating
A+
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Extra Phones

Phone: (541) 461-0733

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amex, discover, master card, paypal, visa
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MD
Maximum D.

10/16/2019

Overall
Service

this company primarily services the medical community to pickup and deliver various items for different locations. This is a shady company with sketchy employees and a dimwit owner.

this place is a ticking time bomb for liability considering the everyday activity of careless drivers working for this company. there is a danger to the general public and a potential for injury to others because of drivers' reckless cell phone usage and the rush to complete stat orders. drivers must immediately respond to dispatch through text messages or phone calls for rush pickup and delivery orders. i witnessed 3 out of 4 drivers handle their cell phones at least once during the day while driving rather than practice safe hands free cell phone use. elderly people who work here that need something simple and easy to do contradict the requirement to fight mid-day traffic when rushed to complete an order. i witnessed drivers displaying higher levels of stress when fighting traffic, and those unsafe stress levels became progressively worse as the work day wore on. safe driving goes beyond proper cell phone use and requires patience and common sense when dealing with busy traffic conditions. two things these drivers seem to be lacking. i witnessed drivers react to unsafe stress levels by speeding, failing to observe street signs, crossing medians, not wearing their seatbelt, and randomly honking their horn. this type of risky behavior was coupled with simultaneously reacting to their cell phones. when drivers are primarily concerned with medical time limits and keeping their job, they express a blatant disregard for public safety. this type of behavior will inevitably lead to accident, injury, and death to some unfortunate local citizen. though different people do deal with stress in different ways, this practice will be reviewed by the proper authorities as a service to the safety of the local community.

Details

Phone: (541) 639-3108

Address: 20720 High Desert Ln, Bend, OR 97701

Website: https://www.hdcourier.com/contact-us

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