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04/22/2017
I am the lady with the control that was replaced by GTO....I would not agree that my car is 90% rust...But I will agree that they have more than made up for my previous issues.
Since they are walking distance to my home and my work schedule is late during the week I came to them again today for replacing outer tie rods and links. Juan the owner even put my car on the lift afterwards so I could see the new shiny parts and gave me info on my check engine light. Not sure why there was a disconnect before, but my faith is renewed. I suggest with any service center ask alot of questions before and after.
03/09/2017
The lady with the control arms issue has a vehicle that is 90 percent rust and ten percent car we did help her with her vehicle and helped her pass the emissions afterwards
09/26/2016
Came in for a flat front passenger tire due to hitting a curb. I was sold 2 front tires. one was put on with the inside facing leading me to believe it is on incorrect. Due to my lack of mechanical knowledge I asked if I could have done any other damage to my vehicle. Without putting my car on a lift I was told that I was fine. The next day after traveling several miles on the expressway at speeds of 55. Just a few minutes after exiting the expressway my front control arm snapped causing my wheel to rest against the frame. It was by sheer luck I was on a side street at low speeds. If I had been on the expressway the result would have been deadly for myself and others. I have contacted GTO several times and the owner Juan has not returned any calls or been at the shop and any time that I called or came in. Do not trust the safety of your vehicle or yourself on this shop. I would also like to say the employees appeared to find the situation amusing.
06/21/2016
Went in To replace ball joints ended up getting control arms and ball joints. No alignment included in what I paid. Went to several other shops that quoted a lower total cost that included the alignment. When I told gto about it they basically said too bad your up a creek without a paddle. I would have went to the other shops if I would have been quoted the right price and parts before my car was I drivable in gtos garage.
Details
Phone: (708) 547-4747
Address: 5746 Saint Charles Rd, Berkeley, IL 60163
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