La Scala

Wow where do I begin? Zero stars should really be an option. Now to start I'm not critiquing their food- I was a loyal customer of their overpriced chopped salad- I loved the taste and would get suckered to pay $37 for a salad.. My review comes with the WORST customer service I have EVER witnessed! Pretentious, rude, absolutely disgusting owners, management, and policies. A colleague/friend and I were planning to have lunch and I always recommend la Scala for a chopped salad... He got their 10 minutes before me cuz I was late from work and it was raining (yes rain in la). He ordered a caprese salad and a soup so he wouldn't be taking up a table at peak hour. Eating waiting for me.



I arrive 10 minutes later and no waiter came up to me. No one asked me for water or what I would like to eat. I signaled and they said sorry he sat down and we don't serve incomplete parties. I said well he has gone through a soup and salad and is a paying customer and I am joining as I was delayed and what if he ran into a friend who wanted to join spontaneously?!



The waiter and manager said they would not serve me. Yes, you heard that correct. A restaurant that won't serve someone! Tables around me of regulars were also disgusted at the treatment they joined in and said give her the salad come on. Manager called the owner and even the owner said no don't take her order since she wasn't on time. Wow, I'm being punished for being stuck in rainy traffic and not dying in a car accident to try and be on time. Then I said well what if he wants to order a main dish because still hungry and they said no! They proceeded to speak low to us and said don't lie about your size of party being two instead of one- excuse me?! Lie. And it's a problem to give you more business and money why?!



This is a long review because I am beyond devastated after coming here 3x a week for lunch since I work and live blocks away. I will NEVER I repeat never give this snobby establishment a dollar again. The whole town should know how they treat people like trash. Wake up- your job is to serve food- don't act high and mighty. Get over yourself- You will never be as good as il Pastaio anyway. On top of it all I left my garage parking ticket there and didn't even want to walk in and see their face so I ended up paying a lost ticket cost of 22$. Rather pay that than see people who basically spit in my face with their arrogance. Trust me, if you saw this you would never eat there again... Goodbye!

This place is not worth trying, the food is mediocre at best and the service is terrible. Today my 87 year old father was refused service, can you beleive that? Why because his caregiver was parking the car and they wouldn't seat him at an open table till everyone in the party had arrived. We should have lied and said we are 3 people instead of 4 but we're honest. They wanted him to sit in a chair in a cramped entrance area where he might have been injured. I say plenty of other places with great service and great food to choose from. Seniors and Handicapped beware!!!

Have been eating here on occasion for many years. For the most part, the food is great(5 star) I love the chopped salad, whitefish and the eggplant parm appetizer...It's not cheap, if you want cheap and good in the area try Island's on Beverly Dr. off of Olympic.



Service can be a little slow, and the tables are VERY crammed (maybe they should just do European seating instead of pretending to actualy have space between the tables?) Makes it hard to hear the person you are with. Unless you get lucky and get a booth, which they don't allow you to request during a reservation.



Parking is a nightmare on Canon almost any weekday and worse on weekends. After a couple rounds to hunt for meters I cave in and park in the 2.00 city parking accross the street. This is a problem with all the restaurants on Canon.