Grand Casino Biloxi

The place is clean, the room is nice, although there were a few cigarette holes in my non smoking room. Staff was very courteous. The Steak n Shake inside was quick and hot last night. The casino floor was much smaller than I expected from a Harrahs but was nice. There is no poker room.

this is a horrible hotel you would be better all staying at a motel 6 the accommodations don't match the gift shop is horrible I brought my wife down to the beach for her birthday bought her 100 dollar bottle of perfume out of the gift shop was told if it wasn't the right thing I could bring it back and get my money back for it but this morning I had 4 security guards and some a little lady manager tell me so sorry there's nothing we can do and some retired navy corman security guard had a very sarcastic attitude told me I should have done my research better on the perfume and did I just needed to go back to my room and go about my day now I don't know about the rest of the people this day in top rated hotels but this is not the service that I expect they charge 11 dollars and 50 cents per room for wifi per day if anybody would like to hear about this hotel in person you can email me at [email protected] I paid 510 dollars for 2 days date and I'll wake up at 11 o'clock on sunday and cannot even get room service from 11 till 5 in the afternoon I've never been more a girly disgusted with a hotel in my life do everything you can do to stay away from the grand casino in biloxi it's a bad hotel that has a horrible staff please email me for details the only reason that I gave this place a 1 star rating is because it will not let me leave a 0 or a minus 1 please stay away from this hotel