Moe's Southwest Grill

Went to Moe's and their service here is only half way apparently. I ordered a bowl and the girl rung up my order but walked away immediately so I couldn't sign the receipt which they always have you do. And they didn't give any chips, which from Moe's Website states that all orders come with free chips and salsa. Also before she rung me up she didn't even give me a chance to order a drink, very rushed and rude. I used to love Moe's but it seems it's going down hill. I wish there was a Chipotle near me.