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        General Info
        With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Boise, Idaho.
        Extra Phones

        1-888-BEST BUY: (888) 237-8289

        Brands
        AT&T, Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
        Payment method
        amex, cash, check, company card, debit, diners club, discover, master card, paypal, visa
        Location
        Franklin Towne Plz
        Neighborhoods
        West Bench, Maple Grove - Franklin
        AKA

        Best Buy Boise

        BEST BUY

        Other Link

        http://www.bestbuy.com/

        Categories
        Consumer Electronics, Automobile Radios & Stereo Systems, Cellular Telephone Equipment & Supplies, Computer & Equipment Dealers, Computer Printers & Supplies, Home Theater Systems, Major Appliances, Office Equipment & Supplies, Television & Radio Stores

        Reviews

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        LC
        Lynsi C.

        10/07/2016

        Overall
        Selection
        Service

        My recent experience with Best Buy has been terrible. We ordered a refrigerator in July as part of the 4th of July sale. We requested delivery the first week of October because we were building a house and weren't moving until then. This gave Best Buy PLENTY of time to get my refrigerator from the distribution center to the local Best Buy so it can be delivered to our new house. I received a call confirming delivery and they said it was supposed to be on the truck Monday. Later, I got another call saying it wasn't on the truck, but it should be on the next one and early next week it will be delivered...at this point 5 days late. Today I got a call and they said it will be delivered to the local Best Buy on Sunday, but they can't deliver it until Thursday! I asked why this was the case...we ordered our fridge in JULY and it should be rush delivered to us since it's already arriving late. Nope...they said there's nothing they can do about delivering it earlier than a week late. They said they will compensate me, but honestly...how to do you put a dollar amount on not having a refrigerator for two weeks when you move. Let's not forget...I ordered the refrigerator in JULY! I would not recommend shopping at this Best Buy. Hopefully there is another local Best Buy that has better communication with the distribution center and better customer service. This Best Buy will never receive business from me again. We will be buying elsewhere for all our new house needs.

        Helpful(0)Flag
        JH
        Jon H.

        03/12/2015

        Overall

        Wow! terrible service. I walked around this store for near an hour looking for several different items. Not one person stopped to ask if I needed help Then, when I finally found what I wanted and went to the check out, the snide check out girl told me that I had to use another credit card because mine was looking a little worn (from sliding in and out of my wallet) No, I don't need another card, in fact office depot took my card just find when I shopped there instead.

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        bobbiebebop

        12/01/2011

        Overall
        This is the worst Best Buy I h...

        This is the worst Best Buy I have ever been to. I have traveled all over the country and the customer service here is the worst. I will NEVER go into this location again.

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        Details

        Phone: (208) 658-9670

        Address: 8363 W Franklin Rd, Boise, ID 83709

        Website: http://www.bestbuy.com/

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