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        Whatever You Drive, Drive A Firestone

        General Info
        Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
        Email
        Extra Phones

        Fax: (208) 377-0150

        TollFree: (800) 997-9115

        Call Us: (800) 997-9115

        Services/Products
        Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
        Brands
        Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
        Payment method
        amex, discover, master card, visa
        Neighborhoods
        West Bench, Winstead Park
        Other Link

        https://local.firestonecompleteautocare.com/idaho/boise/6690-w-fairview-ave/

        Other Emails

        Social Links
        Categories
        Automobile Parts & Supplies, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
        Other Information

        Emergency Service: No

        Express Maintenance: Yes

        Fleet Services: No

        Free Estimates: Yes

        Parts Available: No

        Rental Cars Available: No

        Road Side Assistance: No

        Shuttle Service: No

        Towing: No

        Wi-Fi: No

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        Reviews

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        tonyg.

        08/18/2013

        Overall

        My first experience with these guys was a new set of tires. Drove off and found out a month later that they had been improperly installed when they started pulling. I stopped by my local Les Schwab and they fixed the issue for free.



        Later that year, I decided to give these guys another shot and they installed a new timing belt in my car. I picked it up when it was complete and the car started without any problems. Good start...or so I thought. I got about 3 miles down the road before my battery light came on. Brought the car back and found out that the alternator coincidentally just went out. Refusing to even consider that they had some part in the alternator dying after they had to mess around with it to replace the timing belt, they charged me full price for the new alternator and labor. I swore to myself I'd never use them again....



        1.8 years later, my battery blows up on me. I do some basic troubleshooting and discover that my basically new alternator is not regulating the voltage correctly, which is what killed my battery. VERY annoyed, I take it back to this Firestone branch since the part was still covered by the warranty, hoping to see these guys can redeem themselves. When I contacted them, they kept joking about how I was lucky that the part was just barely covered by the warranty...as if I was somehow special that their lemon part died before I had to buy a new one. When I brought the car in I told them exactly what was wrong, how I troubleshot it, and how they could quickly verify the problem before replacing the alternator. I was very respectful and gracious when providing this information and didn't let my frustration show at any point, hoping that they might give me some sort of break on the labor costs (as opposed to charging me twice for the same work in less than 2 years). Not only did they charge me full price for replacing something with 2 bolts and a belt ($130), but they also tacked on a $25 "electrical troubleshooting" fee.



        I will never buy another Firestone product in my life.

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        Details

        Phone: (208) 286-2323

        Address: 6690 W Fairview Ave, Boise, ID 83704

        Website: https://local.firestonecompleteautocare.com/idaho/boise/6690-w-fairview-ave/