Roto-Rooter Plumbing & Water Cleanup

We had a clogged toilet that neither my husband nor I could fix. Roto-Rooter had the availability to send someone out the next morning. Charles (#4931) arrived promptly and was very friendly. He was very upfront with the approach he would take to troubleshoot and the associated costs. Charles fixed our issue swiftly and provided me with many tips. Roto-Rooter and Charles definitely have me as a loyal customer going forward.

We can’t say enough about the service we received from Roto-Rooter. From the initial call with Annette to the on-site work repairs with Ron we were in great hands! They were extremely professional, knowledgeable and kind. Ron (technician #5592) was awesome and solved our problem in no time. We will be using Roto-Rooter for all of our plumbing and drain needs moving forward and will be sure to recommend it to anyone looking for those services.

Top class service and service tech was professional and recommend methods of preventing drain clogs. I highly recommend Roto Rooter for any plumbing issues. Well worth the higher price.

1/28/2019 I was relieved, after suffering cold weather soft-clog related water damage from the third floor bathroom’s immense overflow down throught the three levels below it, through vents, ceiling fixtures as well as through the walls and ceilings in a few portions of the house, to have Scott and Joshua, Clean-Up Team Three out of Stoughton, MA, doing the removal of two portions of wall in the stairway of our 1895 Victorian house (which we have since updated—throughout 2014– without changing much). They made me feel just as easy while they removed a largish rectangle of ceiling on our second floor and disposed of the basement suite’s bathroom ceiling, wet all through, fallen in one piece on the floor. They also provided the state-of-the-art anti-microbial cleaning needed in that basement suite’s bathroom as well as moving items in the way of taking down sheetrock and cleaning up afterwards. They were thorough, efficient and willing, hard workers who were fun to confer with. Although, may it please fate that we never suffer water damage again—if we do, I will ask for Scott and Josh, Water Clean-Up Team Three out of Stoughton, MA. Furthermore, Roto-Rooter provided me with an excellent and supportive estimator in
Ken, who helped me figure out the prime cause of the damage, well as an energetic project manager,Michael Delaney,who not only came to consult with Team Three but will handle our homeowner’s insurance claim for us. The first-line phone call receivers and schedulers were also personable and understanding of the anxiety the event and its aftermath has on the affected homeowner.They truly got me three-quarters on my way back to normal in two days.

After a very long and stressful week, Ron (#5592) was just the person who we needed to help us in our time of need! He was friendly, professional, efficient, and left us in a much better place than we started! You wouldn’t have even known he was there. Extra points earned for not waking the sleeping infant upstairs! ;). Thank you!

Had a great experience with Bill D. (tech number 3462) today. He was prompt and courteous and explained things every step of the way. Would definitely recommend.

Mike (#2388) was extremely professional. He arrived within the window promised and thoroughly explained what was involved in repairing the two issues I had. I felt confident that he had the expertise to do the job. He got to work quickly and snaked the pipe that was causing my washing machine to back up and not drain properly and fixed my dripping bathroom faucet. I would definitely call Roto-Rooter again, and would be thrilled to have Mike assigned to the job!

This evening our garbage disposal was not working and all the water in the sink was backed up so that we were unable to clean our dishes by hand or using the dishwasher. We called RotoRooter and Ralph (#2925) came all the way from Brockton at 11:00 pm! He snaked the line and fixed the problem. He was very knowledgeable, patient, tidy, and thorough. We had a very positive experience. Thank you very much Ralph.

Service is a bit expensive but they are prompt and their technician made sure to get the job done right.

We were scheduled from 4-6. Dispatcher called at 5:30 to say they were running late. Once Ron arrived he explained the process thoroughly. Ron was great, he was quick and clean and made sure everything was working correctly before he left