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General Info
Charlie's Tire Center serves the automotive repair, part, tire, and wheel needs of customers.
Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Fax: (828) 883-2818

Brands
BF Goodrich, Michelin, Raybestos, Uniroyal
Payment method
debit, check
AKA

Charlie's Tire & Auto Service Center

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Categories

Reviews

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KL
Kirk L.

08/10/2014

Overall

When my car hit a pothole and gave me 2 flat tires and two bent wheels, I was towed to Charlie's. They told me for just $30 a tire for 2 used tires they could fix me up enough (safely) so I could drive home to Greenville, SC. The workers got one wheel to hold air, but the second one wouldn't hold air because of the bent rim. I told them to just keep the one working wheel on, and I would throw the emergency spare tire on instead of the other. Well the guy I who I assume is the owner or boss man came out and told them to go ahead and try to get the other wheel to work with the tire anyways. They put the 2 used tires on with my damaged rims saying I would be safe to drive home. My bill was $182 dollars. They charged me $111 dollars for mounting and balancing 2 wheels!!!

The worst part is I only got halfway down the mountain from Caesar's Head before the one wheel that had more damage went flat, and forced me to change to my spare tire! I made an hour and a half drive back to Charlie's the next day for a refund, but he only gave back the $30 for the tire, and refused to reimburse me any cost for the labor of mounting and balancing a faulty, unsafe tire. They put that unsafe wheel on just to make a sale, and I feel I may be a victim of price gouging. Avoid this shop at all costs.

tarheel1963

05/24/2012

Overall
What happened?????

I've been trading with Charlie and Larry for over 30 years and today was "very" disappointing!!!
Went in for my regular free rotation/balance that came with my tire purchase, and an oil change. Advised me that it would 5 hours before they could change the oil in which I declined but had my tires rotated that took an hour!! They weren't busy and had no regard to any of the customers time. Some lady finally gave up after waiting to get a flat fixed because she was going to be late for work...
After finally getting my tires rotated some girl tried to charge me. I told her that I had bought the tires there and it should be free.
After fumbling through index cards she said that this one was free. Well yeah? Duh!!
I left Charlie's and went down the street where they took me right in for my oil change.
Sorry Charlie's !!!!!!!!!!!!!!

Details

Phone: (828) 883-2815

Address: 177 N Caldwell St, Brevard, NC 28712

Website: http://www.bfgoodrichtires.com

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