Cowen's Taxi

Was parked at a store when a Cowen cab driver pulled in extremely close to my car- the impaired woman passenger in the rear seat got out and smashed the cab door into my car. Cab driver was in my space and when the passenger returned to the cab she went around to the other side to get back in.

Cowen management blamed the entire dent on the impaired woman and gave me her address. The cab driver did not tell her manager what actually happened. BTW- my passenger in the front seat, could not even open his door to look at the damage. Management was useless. Cab driver was at least 1/2 the problem-she knew the passenger was drinking impaired.

Bad customer service, i use to call them all the time until one day me and another person got into one of their cabs, driven by some old white guy with thick glasses who was always in a bad mood and extremely rude. He dropped one of the person off at her destination and i told the driver to drop me off a mile away from where he dropped off the person with me, he told me he cant that i had to "get out of the cab" because he had to pick someone up at that same location, since they are late all the time to pick people up i was like y wouldnt he just drop me off 1mile away and come back and attend to the other customer. I called his dispatcher and he was even worst, he hung up the phone on my face, what kind of customer service was that??? I've never seen a cab company throw out a regular customer because he has to pick up another customer, that is just bad customer service, i dont think its the company's fault its them rude drivers who dont like their jobs who are making them look bad... From now on i will be calling a different cab, i was a regular customer calling 3-4 times a week which means $$$ but oh well...