More Info

Payment method
amex, cash, check, debit, diners club, discover, master card, visa
Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
lovelylelee

09/25/2013

Overall

I got in an accident about a little over month ago with a sanitation truck though I wasn't at fault anyway when the Cops came I was asked if I wanted my car towed to the nearest shop, I agreed...Bad Idea! So a guy named Mike came to tow my car he asked about my deductible which was $1000 he said wow that's steep but we can work something out. So I allowed him to tow my car...to make a long story short. Like I said in the beginning its been a little over a month and I still don't have my car. They keep telling me different dates plus its two weeks over the estimated time my car was suppose to be fixed. I work overnight and I'm spending money to take transportation because my car still isn't ready. They told me today I was suppose to get it but now I'm told they buffing the car since they just finished painting it which seemed like it took them a week to paint it. Whoever answers the phone is very unprofessional, you get "Shop"...no "Good morning Bronx Collision" or "Goodmorning How May I Help You". And when I did call to express my concerns about my car I kept being put on hold like 3 times, honestly I would never go to this shop again. They keep telling me you know you have a $1000 deductible and I keep telling them that I was told there was something they can be worked out with that price. They only care about getting money not trying to compromise and work things out. They next time which I hope is no time soon that I get in an accident I will be taking my car back to Dom's Auto Body Shop which they are more professional and resonable not to mention they do great work.

Details

Phone: (718) 994-6700

Address: 1460 E 222nd St, Bronx, NY 10469

People Also Viewed