Junk-A-Car

Easy, fast, polite service. I would highly recommend and use again, though I hope my car lasts longer so I don't have to for a long time.

Vanessa helped me through everything and she was great! It was easy, simple, and fast. Thank you again for everything.

Overall experience was great! The tow driver was very nice and the young lady I dealt with on the phone and by email was very helpful!

This place must be a joke. I called for a quote on a running 2000 vehicle. I was told "I don't want to offend you but prices are going really low". I said that's ok go ahead. He said "$10.00" I said have a nice day.

Lady that arranged the pick up gave me wrong time,I waited all day and gave me attitude when I called about the service even hung up the phone after telling me I will just have to wait,this same woman quoted the wrong price for my car and I only found this out after waiting all day.And when I called to complain the management basically dismissed it all as sorry this does not usually happen thank you for your car goodbye. I will never do business there again too nasty and rude.

This was the first time I used Rusty's, and the gentleman that came to the house was very polite and did the job quickly. The only thing that bothered me was that they were supposed to call an hour before they arrived for the pick up, and I was on my way out the door to a doctor appointment, when I heard a truck in my driveway. I had to reschedule my doctors appointment, because no one called for the one-hour time frame that they were supposed to do. Although I did not get much money for my vehicle, the towing services were very pleasant.

The quote process and the arrangement to pick up my vehicle went quickly and smoothly, and we were offered a reasonable price. The only issue we had was the tow driver did not arrive until one and a half hours after our given 4 hour window, and there was no contact from the driver the entire wait. I finally had to call them to figure out what was going on. We also were waiting for him at a dealership 2 hours from home, given our car broke down in another city. I can completely understand the multiple reasons a driver could be late, but we never even received an apology.

Would give a negative 10 stars if I could! What a bunch of LOSERS!! I told them the make , model and year of my car and asked for a quote. The jerk of a rep pretended to start asking me what kind of car and not so discreetly put me on hold in mid-question! I, like a fool, waited 10 minutes. The JERK SUPREME never came back on the line!! Do not reward these unprofessional boobs with your business!!! Oh and PS...the hold music is nauseating...truly!!!

This is the first time I have used Rusty's. The process was smooth and without interruption. I am very pleased and will be sure to recommend them to my friends.

Staff was great and pleasant fast tow company was very good thanks for all your help I would recommend this company to anyone who is sell a car or truck best plastic I have dealt with