The HoneyBaked Ham Company

Called and ordered a ham for Christmas. The employee supposedly takes the order. I ask him do I need some type of order number to pick up the ham? The employee says no just come in and use the code A1. They don't really worry about any type of verification. He states they are open till 4 on Christmas Eve. I ask about the pulled pork. Can I order that too? I've never been here before. NO he says they don't take orders for that it's in their freezer and there will have plenty of it.
I show up Christmas Eve at 1:30pm. I ask for the ham and a worker goes into the back brings one out(I ordered between 8 and 10 lb) unwraps it and asks me about the weight, 9.6 lb. "Is it ok?" I say yes and she rings it up. Clearly this was not ordered for me or anyone else. So then I ask about the pork "Oh it is in our freezer over there." Nothing is in the freezer "Maybe there is some in the back" No none in the back. A woman at the counter is purchasing some. "Sorry that is our last bag." REALLY so let me get this straight You advertise your wonderful holiday meals and services for months but you don't really take orders for anything you sell or have it in the store when customers show up for it?I guess I was lucky I got a ham because I am betting anyone who came into the store at 3:45 pm looking for one was sadly disappointed. Funniest thing of all is they had a sign out front stating they were not making sandwiches that day due to the volume of sales. They probably needed the ham for the customers that had placed "ORDERS" Making sandwiches out of it would have really caused a problem! Overpriced come on. Don't bother.

Sometimes the people from work go here for lunch,personally I'm not big on bread and sandwiches or ham but I do get the tuna. A bit pricey also but that's probably the town.